SmarterMail Help

Mailing Lists | Subscribers and Digest Subscribers

This settings page is only available to Domain Administrators.

Mailing Lists are a great way to allow users to communicate with a number of different individuals via a single email address. For a complete understanding of how mailing lists work, please see Mailing Lists Overview.

Individuals that sign up to receive messages from the mailing lists are called subscribers. To view a list of the mailing list subscribers, log into SmarterMail as a Domain Administrator and use the Menu icon to navigate to the Domain Settings section. Then click on Mailing Lists in the navigation pane and open a mailing list's configuration options.

Subscribers are categorized into two sections: the Subscribers tab stores the subscribers for standard mailing list postings and the Digest Subscribers tab stores subscribers for condensed digest emails.

Adding Subscribers

To add a new subscriber, click on New. Email addresses can be added individually or in bulk, with one email address per line break. Note: When uploading email addresses from Gmail.com, be sure to enter the From address of the email account. If the address contains periods, they must be included in these fields.

To upload a list of subscribers to the mailing list, click on the Actions (...) button, then Import CSV File. Only .csv files can be uploaded. At a bare minimum, the .csv file must contain a column named "EmailAddress". Any additional columns in the .csv file will be added to the Custom Fields for the corresponding subscriber/email address. See example below:
csv Import Example

Managing Subscribers

Once a subscriber has been added to the list, you can modify their custom field values, review the other mailing lists to which they are subscribed, see the history of bounce messages they've received and reviewed the history of messages they've received.

To download the list of subscribers as a text file, click on the Actions (...), then Export CSV File.