SmarterMail Help

User Groups

This feature is only available to domain administrators running SmarterMail Enterprise.

User groups are used to give permissions to specific subsets of users on the domain to access shared resources. For example, if a business wanted to make it easy for members of its sales department to share their calendars with other team members, the domain administrator would create a user group for all the sales department employees.

By default, there are permanent user groups that cannot be edited:

  • Everyone - All users on the domain belong to this group automatically.
  • Administrators - All users that are marked as domain administrators for this domain belong to this group.

To view the user groups for the domain, log in to SmarterMail as a Domain Administrator and click on the Domain Settings icon. Then click on Accounts in the navigation pane and select the User Groups tab.

To create a user group, click the New button. To edit an existing user group, simply click on the corresponding row. A modal window will pop up with the following options:

  • Name - The friendly name of the user group.
  • User - The individual users you want to add to the user group. Start typing the username and it will be displayed. Simply select it to add it to the User Group. Note: Alisases can not be added to a User Group.