SmarterMail Help

Domain Reports Dashboard

In the Reports area, the Overview report is essentially a dashboard that gives users a quick update of certain aspects of their account. This includes point-in-time updates on their incoming and outgoing messages, a breakdown of overall disk usage, and spam counts and viruses caught.

Domain Admin Reports Overview

Each card on the dashboard displays:

  • Disk Usage - The overall disk space being used, which includes message data as well as file storage and Team Workspace storage. The “top” users are listed as well.
  • Incoming Messages - The total number of messages received by the user in the given period. This includes message received from trusted senders, messages delivered via standard delivery and messages marked as spam.
  • Outgoing Messages - The total number of messages sent by the user in the given period, including a separate item for outgoing messages that were blocked as spam.
  • Message Bandwidth - The total bandwidth used for incoming and outgoing messages.
  • Greylisted Connections - The total number of connections that were greylisted, and thereby delayed, as well as the total number messages that bypassed greylisting.
  • Incoming Spam - The total number of messages marked as spam, with a breakdown of the 3 spam levels: High, Medium and Low.
  • Bandwidth Overview - The total bandwidth used, by protocol, for the time period selected.
  • Throttled Messages - The total number of messages throttled and delayed.
  • SMTP Out Sessions - The total number of outgoing messages for the time period selected.
  • SMTP In Sessions - The total number of incoming messages for the time period selected.
  • IMAP Sessions - The total number of IMAP sessions for the time period selected. These would be messages received via an email client or outside service using the IMAP protocol.
  • POP Sessions - The total number of POP sessions for the time period selected. These would be messages received via an email client or outside service using the POP protocol.
  • Viruses Caught - The total number of viruses caught and quarantined by SmarterMail for the given period.