SmarterMail Help

Connecting to Third-Party Group Chat Clients

This feature is only available in SmarterMail Enterprise.

If you prefer to use a third-party client to receive and respond chat messages, you will need to ensure the chat client supports the XMPP (or Jabber) protocol. Examples of chat clients that support XMPP include Adium, Digsby, iChat, Pandion, Pidgin and Trillian.

More information on integrating SmarterMail's chat feature with commonly used third-party clients may be found in the SmarterTools Knowledge Base.

NOTE: In order to use Group Chat your SmarterMail installation MUST be secured with an SSL certificate. This is because the audio, video and live chat connetions require HTTPs connections in order to work properly and securely.