SmarterMail Help

Importing and Exporting Contacts

Because people often have multiple email accounts from different providers, SmarterMail makes it easy for users to securely transfer contacts to and from other online address books.

Importing/Exporting Contacts

To initiate the importing or exporting of contacts, click the Actions button at the top of your list of contacts. From the dropdown, you'll see the following:

  • Add to Outlook - This is used for connecting your contact list to an installation of Microsoft Outlook. For more information, see Outlook Integration.
  • Import - Allows you to import your contacts from an external email client, a separate email service like Gmail, or from another SmarterMail account.
  • Export All VCARD - Exports all of your contacts in the standard vCard format for importing into an email client, separate service or to another SmarterMail account.
  • Export All CSV - Exports all of your contacts in a "comma separated values" format for importing into an email client, separate service or to another SmarterMail account. CSV files can also be opened using virtually any spreadsheet program such as Microsoft Excel.

Importing Contacts to SmarterMail

SmarterMail supports importing contacts from two different types of files: vCards (.vcf) and comma-separated text files (.csv). SmarterMail also supports importing from a .zip file containing any combination of these file formats. For step-by-step instructions on importing contacts to SmarterMail, please refer to the KB article How To Import Contacts to SmarterMail. Regardless of the file type imported, each contact MUST have a Display Name in order for SmarterMail to accept the importing of the contact. Other information can be added at a later date.

Exporting Contacts from SmarterMail

Contacts can be exported individually in vCard or CSV format. These files can then be imported into Microsoft Outlook or other email clients that accpet these file types, or into another SmarterMail account. For step-by-step instructions on exporting contacts from SmarterMail, please refer to the KB article How To Export SmarterMail Contacts.