SmarterMail 10.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Subscribers

This settings page is only available to domain administrators.

Individuals that sign up to receive messages from the mailing lists are called subscribers. To view a list of the mailing list subscribers, click the settings icon. Then expand the Domain Settings and Mailing Lists folders and click Subscribers in the navigation pane. A list of subscribers will load in the content pane.

In general, the following columns are available:

  • Checkbox - Use these boxes to select multiple mailing lists. Mailing lists must be selected before choosing an action from the actions toolbar.
  • Email Address - The email address of the subscriber.
  • Bounces - The number of bounced messages to the subscriber.

The following actions are available from the content pane toolbar:

  • New - Clicking this button will allow the domain administrator to add a new subscriber.
  • Edit - Clicking this button will allow the domain administrator to edit subscriber details.
  • Delete - Clicking this button will allow the domain administrator to delete a subscriber.
  • Search - Clicking this buttion will allow the domain administrator to search for a specific subscriber by email address or by any defined subscriber fields.
  • Upload - Clicking this button will allow the domain administrator to upload a list of subscribers to the mailing list. Note: Only CSV files can be uploaded.
  • Download - Clicking this button will allow the domain administrator to download the list of subscribers as a text file.

For step-by-step instructions on adding subscribers to a mailing list, please refer to the KB article How To - Add Subscribers to Mailing Lists. To edit an existing subscriber's details, select the desired subscriber from the list and click Edit in the content pane toolbar.

Note: Individuals that opted to receive the digest mode will not be included in the Subscribers list. To view a list of digest subscribers, click the settings icon. Then expand the Domain Settings and Mailing Lists folders and click Mailing Lists in the navigation pane. Select the desired mailing list and click Edit. Then click Subscribers in the content pane toolbar and click Digest Subscribers.