This documentation is for a product that is no longer supported by SmarterTools.
Users
This settings page is only available to domain administrators.
|
An email user account represents a person's actual mailbox. User accounts can receive
email, send email, and login to the Webmail interface.
To view a list of users on a domain, click the settings icon. Then expand
the Domain Settings folder and click Users in the navigation pane. A list
of users will load in the content pane.
To edit a user's settings, select the desired user and click Edit in the
content pane toolbar. The user settings will load and the following tabs will be
available:
User
Use this tab to specify the following user-based settings:
- Username - The identifier the user uses to login to SmarterMail.
- Authentication Mode - The authentication method used to login to SmarterMail.
- Password - The corresponding password used to login to Smartermail.
- Display Name - The name displayed on outgoing messages.
- Reply-to Email Address - The email address used in the reply-to header of
messages sent through webmail. This address will be used by receiving email clients
when replying to a message.
- Time Zone - The time zone the used.
- Mailbox Size Limit - The maximum size of the mailbox. By default, the maximum
mailbox size is 100 MBs.
- Disable user - Select this option to disable the account.
- Enable domain administrator access - Select this option to allow the user
to edit domain settings.
- Disable password changes - Select this option to prevent the user from changing
the login password.
- Enable ActiveSync - Select this option to allow this account to sync via
the Exchange ActiveSync add-on.
- Hide from Global Address List - Select this option to remove the user from
the Global Address List. Use this option on accounts that are not tied to real people,
such as support@example.com.
- Enable POP retrieval - Select this option to allow users to download email
from POP mail servers.
- Enable IMAP retrieval - Select this option to allow users to download email
from IMAP mail servers.
- Enable outgoing mail signing - Select this option to enable mail signing
for outgoing messages.
Webmail
Use this tab to specify the following Webmail settings:
- Initial Page on Login - The page users will see upon logging in to SmarterMail.
- Display Format - To specify the default format in which messages are displayed,
select the appropriate option from the list.
- HTML - This option will display HTML content, if present in the email. This
content can include stylistic elements, like fonts or colors, as well as hyperlinks
and other formatting elements.
- Text - This option will only display text. While it is less interesting (no
fonts, images, etc), it is also much more secure and is faster to view than HTML.
- Sort Messages by - The order in which messages are displayed. By default,
messages are displayed by date in descending in order.
- Auto Refresh Rate - How frequently SmarterMail checks for new messages.
- Items per Page - The number of emails that appear on each page.
- Upcoming Appointments - The number of days that appear in the Upcoming Appointments
section of the My Today Page.
- Delete Action - To specify the action performed on deleted messages, select
the appropriate action from the list.
- Move to Deleted Items folder - Deleted items will appear in the deleted items
folder, which will need to regularly be emptied.
- Auto Purge Folder - Permanently deletes the message. Note: When deleted
messages are purged, the action is final. You will not be able to retrieve these
messages later.
- Mark as deleted - Flags the message for deletion, but it will not be removed
until the folder is purged.
- Mark as deleted and hide - Flags the message for deletion and hides it from
view, but it will not be removed until the folder is purged. Note: Be careful to
monitor your disk space usage when using this option, as it may fill up with what
appears to be a small number of messages.
- Enable automatic preview - Select this option to automatically display the
first message of the folder you are viewing.
- Disable automatic image loading in preview pane - Select this option to prevent
images when viewing messages in the preview pane.
- Enable automatic reminder popup - Select this option to display reminders
in popup windows.
- Disable reminders for appointments and tasks - Select this option to disable
appointment and task reminders.
- Enable animations - Select this option to enable animation for items in the
webmail interface.
Compose
Use this tab to specify the following settings for writing emails:
- Compose Format - To select the default format in which messages are created,
select the appropriate option from the list.
- HTML - Use this option if you wish to add stylistic elements to your emails.
- Text - Use this for a simple method of email editing. You will not be able
to change colors or fonts, but your emails will generally be much smaller and readable
on more email clients.
- Compose Font - To specify the default font and font size for emails, select
the appropriate option from the list.
- Text Encoding - To specify the character set used in messages composed through
the Web interface, select the appropriate option from the list.
- Spell Check Dictionary - To specify the default dictionary to use for spell-checking
emails, select the appropriate option from the list.
- Forwarding Method - To specify the method by which messages are forwarded,
select the appropiate option from the list.
- Normal - Includes original content, including font styles from original message,
as part of the new message.
- Text - Inserts the plain text version of the original message into the new
message. This is useful if you want to exclude links or fonts.
- Embed as Attachment - Attaches the original message to the new one. The message
will not appear in the body of your message.
- Auto Save Frequency - To specify how frequently SmarterMail saves a draft
of a message you are writing, select the appropriate option from the list.
- Reply Header Type - To specify the header type, select the appropriate option
from the list. Note: For most users, basic headers will be sufficient. Basic headers
include From, To, and Subject headings whereas the full header includes MIME type
filter restrictions, etc.
- Reply Text Indicator - The character appended to the beginning of each line
of the original message in a message reply.
- Enable includion of previous replies in reply - Select this option to embed
the text of the original message in a message reply.
- Enable sent items folder - Select this option to save all outgoing messages
in the Sent Items folder. Note: If you send many messages, you may need to delete
items from this folder regularly.
- Enable read receipts by default - Select this option to create read receipts
for all outgoing messages.
- Enable trusted sender for webmail recipients - Select this option to add
email addresses to which you have sent mail to your trusted senders list.
Forwarding
Use this tab to set up SmarterMail to forward received messages to another email
account.
- Forwarding Address - The email address to which messages will be forwarded.
- Enable deletion of message on forward - Select this option to automatically
delete messages from your SmarterMail inbox after they are forwarded.
Groups
This feature is only available in SmarterMail Enterprise edition.
|
Groups are used to specify permissions for shared items and for the Global Address
List. To specify which groups the user belongs to, select the appropriate groups.
Note: Only domain administrators can assign users to groups. If the domain administrator
has not defined any groups within the User Groups settings page, no groups will
be available.
Throttling
Throttling limits the number of messages sent per hour and/or the amount of bandwidth
used per hour to send messages. Use this tab to edit the following throttling settings:
- Outgoing Messages per Hour - The number of messages sent by the domain per
hour. By default, the number of outgoing messages is 5,000.
- Enabled - Check this box to enable throttling for outgoing messages.
- Outgoing Bandwidth per Hour - The total number of MBs sent by the domain
per hour. By default, the outgoing bandwidth is 100.
- Enabled - Check this box to enable throttling for bandwidth.
Plus Addressing
Plus addressing is a feature of SmarterMail that allows you to automatically filter
your incoming email without creating content filtering rules first. Plus addressing
also allows users to use special email addresses if they do not want to give out
their real email address. For example, if user@example.com needs to provide a valid
email address to sign up for a newsletter, he can sign up for the newsletter using
the address user+technewsletter@example.com. When the newsletter is delivered, it
will automatically be routed to the Technewsletter folder. If the folder does not
exist, it will be created automatically. Note: For plus addressing to work, it is
important that the folder name appears AFTER the username, but BEFORE the domain
name. So the format should be: username+foldername@domain.
- Action - The action SmarterMail should take when a plus-addressed email is
received.
- Move to folder - If the target folder exists, the incoming message will be
placed into it. If the folder does not exist, it will be created. No more than 10
folders can be auto-created in this method during a six hour period to prevent abuse.
- Move to folder (if it exists) - If the target folder exists, the incoming
message will be placed into it. Otherwise, the email will get placed in the inbox.
- Leave in Inbox - Drops the message in to your inbox.
- Enable plus addressing - Select this checkbox to enable plus addressing.
Service Access
This tab indicates a user's access to POP, IMAP, SMTP and webmail services.
- Enable POP aaccess - Select this option to allow the user to download mail
using POP3.
- Enable IMAP access - Select this option to allow the user to download mail
using IMAP.
- Enable incoming SMTP Aaccess - Select this option to allow users to receive
email from external domains.
- Enable outgoing SMTP access - Select this option to allow users to send email
to external domains.
- Enable webmail access - Select this option to allow users to login to SmarterMail
from the webmail interface.