SmarterMail 10.x Help
This documentation is for a product that is no longer supported by SmarterTools.

ActiveSync Mailboxes

System administrators will use this section to enable and disable the Microsoft Exchange ActiveSync add-on for mailboxes. Note: Before you can configure a mailbox to sync using the ActiveSync technology, you must activate the ActiveSync add-on. For more information, please refer to the KB article How To Activate Microsoft Exchange ActiveSync.

To access this section, click the settings icon and click ActiveSync Mailboxes in the navigation pane. A list of accounts for which the Exchange ActiveSync add-on is enabled will load in the content pane.

In general, the following columns are available:

  • Checkbox - Use these boxes to select multiple mailboxes. Mailboxes must be selected before choosing an action from the actions toolbar.
  • Email Address - The email address of the SmarterMail user.

The following options are available from the actions toolbar:

  • Add - Adds Exchange ActiveSync to a mailbox on the domain.
  • Delete - Removes Exchange ActiveSync from the selected mailbox.
  • Search - Searches for a specific mailbox with Exchange ActiveSync enabled.