SmarterMail 11.x Help

SmarterMail Add-ons

SmarterTools' add-on licensing system allows users to enhance the functionality of SmarterTools products. The following add-ons are available for SmarterMail:

  • Microsoft Exchange ActiveSync
  • Exchange Web Services
  • Commtouch Premium Antispam
  • Commtouch Zero-hour Antivirus

Microsoft Exchange ActiveSync

Microsoft Exchange ActiveSync is a data synchronization protocol that enables over-the-air access to email, calendars, tasks and notes from most mobile devices, including Android, Blackberry, iOS and Windows Phone devices. In addition, Exchange ActiveSync enables SmarterMail users to have access their email, calendars, tasks, and notes while working offline.

For step-by-step instructions on how to activate and enable the Exchange ActiveSync add-on, please refer to the KB articles How To Activate Microsoft Exchange ActiveSync and How To Configure Microsoft Exchange ActiveSync for Email Accounts.

Exchange Web Services

Exchange Web Services (EWS) is a newer data synchronization protocol that seamlessly syncs SmarterMail messages, contacts, calendars and tasks to third-party email clients for Apple products, specifically Microsoft Outlook 2011 for Mac and Apple Mail. Exchange Web Services will eventually replace the outdated MAPI protocol, as EWS allows for faster communication between an email client and the mail server.

For step-by-step instructions on how to activate the EWS add-on, please refer to the KB article How To Activate Exchange Web Services

Commtouch Premium Antispam

The Commtouch Premium Antispam add-on uses Recurrent Pattern Detection (RPD) technology to protect against spam outbreaks in real time as messages are mass-distributed over the Internet. Rather than evaluating the content of messages, the Commtouch Detection Center analyzes large volumes of Internet traffic in real time, recognizing and protecting against new spam outbreaks the moment they emerge.

For step-by-step instructions on how to activate and enable the Commtouch add-on, please refer to the KB articles How To Activate Commtouch Premium Antispam and How To Enable Commtouch Premium Antispam.

Commtouch Zero-hour Antivirus

The Commtouch Zero-hour Antivirus add-on identifies viruses based on their unique distribution patterns and provides a complementary shield to conventional AV technology, protecting in the earliest moments of malware outbreaks and continuing protection as each new variant emerges.

For step-by-step instructions on how to activate and enable the Commtouch add-on, please refer to the KB articles How To Activate Commtouch Zero-hour Antivirus and How To Enable Commtouch Zero-hour Antivirus.