SmarterMail 11.x Help
This documentation is for a product that is no longer supported by SmarterTools.

SmarterMail System Requirements

SmarterMail was desgined to coexist with multiple applications on the same server based on the following minimum requirements:

  • Windows 7*, Windows 8*, Windows Server 2003 or higher, including Windows Server 2012***
  • SmarterMail Web server included with product
  • Microsoft .NET 4.0 Framework
  • A dedicated IP address to ensure proper functionality

However, SmarterTools strongly recommends using the following for maximum efficiency:

  • Windows Server 2008 R2 or higher***
  • 64-bit version of Windows Server
  • Microsoft IIS 7.5**
  • Microsoft .NET 4.0 Framework
  • Minimal IIS Settings
    • Application Development Features
      • .NET Extensibility
      • ASP.NET
      • ISAPI Extensions
      • ISAPI Filters
    • Common HTTP Features
      • Default Documents
      • Directory Browsing
      • HTTP Errors
      • Static Content
    • Health and Diagnostics
      • HTTP Logging
      • Request Monitor
    • Peformance Features
      • Static Content Compression
    • Security
      • Request Filtering

Can SmarterMail Be Installed on Amazon's EC2 Platform?

To put it simply, yes. However, Amazon's EC2 platform, and other cloud providers, have some things to consider when determining how well any mail server will run. For example, some cloud services rotate the IP addresses that are used, which can cause issues with items like DNS records and affect mail delivery. Some have issues with disk I/O or have various other issues that adversely affect SmarterMail's performance. Therefore, while you can install SmarterMail on a cloud service such as Amazon's EC2, it is not necessarily recommended.

Note: Each installation and environment is unique. Extra load caused by excessive messages or email accounts and/or other factors may require more disk space, memory, database allocation, etc. than suggested in the online help. SmarterTools recommends that system administrators slowly add domains to the server and watch how they impact the server. In addition, email patterns indicate that the number of email messages per account are increasing by approximately 60% every two years. It is important to keep this growth in mind when planning your rollout.

*Understand that Microsoft's non-server based operating systems limit the maximum number of inbound connections, which could impact performance. For more information regarding this issue, refer to the Microsoft Software EULA.

**SmarterMail includes a basic Web server, so the product is fully functional upon installation, even without the existence of IIS or other Web servers. However, SmarterTools recommends installing Microsoft IIS 7.0/7.5 in place of the SmarterMail Web server for increased performance and security. For more information, see Running SmarterMail as an IIS Site.

***Only the most current versions of SmarterMail (10.5 or higher) were tested on Windows Server 2012. Previous versions may install on Windows Server 2012 and run as well. However, some work arounds may be necessary to get them to run well. See the SmarterTools knowledge base for more information.