SmarterMail 11.x Help

System Events

System administrators can receive notifications based on the following system events:

  • Add-on Expiration - Notifies system administrators when a paid add-on, like Exchange ActiveSync, is expiring soon.
  • Disk Availability - Notifies system administrators when a disk drive is nearly full.
  • Gateway Failure - Notifies system administrators when a gateway server has failed.
  • License Expiration - Notifies system administrators when a license is about to expire.
  • Memory - Notifies system administrators when a domain's or user's memory usage reaches a certain threshold.
  • New Version Available - Notifies system administrators when a new version of the product is available.
  • Service Started - Notifies system administrators when a new service is started.
  • Service Stopped - Notifies system administrators when a service is stopped.
  • Spool Count - Notifies system administrators when the spool count reaches a certain level.
  • System Settings Changed - Notifies system administrators when any settings have been changed.
  • System Uptime - Notifies system administrators when the uptime for the system reaches a certain point.
  • Threads - Notifies system administrators when the thread count reaches a certain level.
  • Upgrade Protection Reminder - Notifies system administrators when the upgrade protection for their SmarterMail license is expiring.

Conditions

Depending on the event selected, the following event criteria are available:

  • Event Name - The name of the event.
  • Event Category - The feature to which the event pertains (collaboration, email, security, etc.)
  • Event Type - Each category has several specific event types that can trigger the action.
  • Time of Day - The time frame during which the event occurs.
  • Day of Week - The day(s) of the week during which the event occurs.
  • Days Left - The number of remaining days that will trigger the event.
  • Add-on Name - The add-on that is going to expire.
  • Disk Drive - The drive letter to monitor.
  • Disk Usage (GB) - The drive usage limitation, in gigabytes, that will trigger the event.
  • Disk Usage (%) - The drive usage limitation, as percentage of space, that will trigger the event.
  • Free Disk Space (GB) - The free space limitation, in gigabytes, that will trigger the event.
  • Free Disk Space (%) - The free space limitation, as percentage of available space, taht will trigger the event.
  • Gateway Address - The address of the gateway that will trigger the event.
  • Memory Used (%) - The percentage of memory used that will trigger the event.
  • Memory Used (MB) - The amount of memory used in MB that will trigger the event.
  • Service - The service that will trigger the event.
  • Spool Count - The number of messages in the spool that will trigger the event.
  • Thread Count - The number of threads that will trigger the event.
  • Uptime (Days) - The number of days the system has been running that will trigger the event.
  • Version - The version that will trigger the event.

Actions

Depending on the event selected, the following actions are available:

  • Execute command-line
  • Send email
  • Toast notification
  • Use my notification profile