SmarterMail 14.x Help

SmarterMail Add-ons

SmarterTools' add-on licensing system allows users to enhance the functionality of SmarterTools products. The following add-ons are available for SmarterMail:

  • Microsoft Exchange ActiveSync
  • Exchange Web Services
  • Message Sniffer
  • Cyren Premium Antispam
  • Cyren Zero-hour Antivirus

Microsoft Exchange ActiveSync

Microsoft Exchange ActiveSync is a data synchronization protocol that enables over-the-air access to email, calendars, tasks and notes from most mobile devices, including Android, Blackberry, iOS and Windows Phone devices. In addition, Exchange ActiveSync enables SmarterMail users to have access their email, calendars, tasks, and notes while working offline. Finally, Outlook 2013 for Windows also supports EAS for syncing mail, contacts and calendars.

For step-by-step instructions on how to activate and enable the Exchange ActiveSync add-on, please refer to the KB articles Activate Microsoft Exchange ActiveSync and Configure Microsoft Exchange ActiveSync for Email Accounts.

Exchange Web Services

Exchange Web Services (EWS) seamlessly syncs SmarterMail messages, contacts, calendars and tasks to third-party email clients, including Microsoft Outlook 2015 for Mac from Office 365, Microsoft Outlook 2011 for Mac, Apple Mail, the Outlook client for iPad and eM Client. Exchange Web Services will eventually replace the outdated MAPI protocol, as EWS allows for faster communication between an email client and the mail server.

For step-by-step instructions on how to activate the EWS add-on, please refer to the KB article Activate Exchange Web Services.

Message Sniffer

Message Sniffer complements SmarterMail’s built-in antispam and antivirus features and accurately captures more than 99% of spam, viruses, and malware right out of the box. It learns about your environment automatically to optimize its performance and accuracy without your intervention; and it can be easily customized to meet your requirements. Because Message Sniffer runs all of its signatures locally, it doesn’t need to communicate with any services outside of the mail server, making it quicker and more efficient. Furthermore, the database is regularly and automatically updated to protect against new spam and malware attacks.

For step-by-step instructions on how to activate and enable the Message Sniffer add-on, please refer to the KB articles Activate Message Sniffer and Enable Message Sniffer.

Cyren Premium Antispam

The Cyren Premium Antispam add-on is a service that uses Recurrent Pattern Detection (RPD) technology to protect against spam outbreaks in real time as messages are mass-distributed over the Internet. Rather than evaluating the content of messages, the Cyren Detection Center analyzes large volumes of Internet traffic in real time, recognizing and protecting against new spam outbreaks the moment they emerge.

For step-by-step instructions on how to activate and enable the Cyren add-on, please refer to the KB articles Activate Cyren Premium Antispam and Enable Cyren Premium Antispam.

Cyren Zero-hour Antivirus

The Cyren Zero-hour Antivirus add-on is a service that identifies viruses based on their unique distribution patterns and provides a complementary shield to conventional AV technology, protecting in the earliest moments of malware outbreaks and continuing protection as each new variant emerges.

For step-by-step instructions on how to activate and enable the Cyren add-on, please refer to the KB articles Activate Cyren Zero-hour Antivirus and Enable Cyren Zero-hour Antivirus.