SmarterMail Help
Community
Knowledge Base
Enter Search Phrase
Copyright © SmarterTools Inc. All rights reserved.
Introduction
Getting Started
General Information
What Is SmarterMail?
SmarterMail Edition Explanation
How SmarterMail Works
Installation and Deployment
Browser Requirements
System Requirements
Installation and Upgrade
Windows
Linux
Docker
Licensing and Activation
Configuring Failover
Add-ons
Antispam and Antivirus Integration
Control Panels
Automation with Web Services
Integrations
SmarterMail and WHMCS
Odin APS
Website Panel
Marketplace
Overview of Marketplace
Users
Domain Administrators
System Administrators
Marketplace Integrations
AI Integrations
AI Integration Overview
OpenAI
Document Collaboration
Document Collaboration Overview
OnlyOffice
Collabora
Live Chat
Live Chat Overview
RocketChat
SmarterMail Chat
Online Meetings
Online Meetings Overview
SmarterMail Online Meetings
File Storage
File Storage Overview
DropBox
Google Drive
Leitzcloud
OneDrive
ownCloud
SmarterMail File Storage
Email Client
Email Client Overview
eM Client
Interface Diagrams
SmarterMail Interface
Concepts
Roles of SmarterMail
SmarterMail v. Exchange: Admin Comparison
SmarterMail v. Exchange: User Comparison
Help for Users & Domain Administrators
Logging in to SmarterMail
Synchronizing with SmarterMail
Languages, Protocols and Clients
Browser Notifications
Sharing Overview
Email
Email Overview
Reading Email Messages
Composing Email Messages
AI Assistance
Searching Email Messages
Using Advanced Search
Deleting Email Messages
Flagging Email for Follow-up
Linking Email to Tasks
Managing Email Folders
Message Archive Search
Calendar
Calendar Overview
Creating New Appointments
Receiving Calendar Invitations
Editing a Calendar Source
Managing Appointments
Add to Outlook
Contacts
Contacts Overview
Creating New Contacts
Searching Contacts
Importing/Exporting Contacts
Global Address List
Tasks
Tasks Overview
Creating New Tasks
Searching Tasks
Notes
Notes Overview
Creating New Notes
Searching Notes
Importing/Exporting Notes
News Feeds
News Feeds Overview
Reports
Reports Overview
User Reports
Overview
Disk Usage
Inbound Spam
Inbound Messages
Outbound Messages
Viruses Caught
Domain Admin Reports
Overview
Disk Usage
Inbound Messages
Outbound Messages
Message Bandwidth
Bandwidth Overview
Greylisted Connections
Inbound Spam
Throttled Messages
SMTP In Sessions
SMTP Out Sessions
IMAP Sessions
POP Sessions
Viruses Caught
Settings
User Settings
Account
Profile
Autoresponder
Calendar
Connectivity
Content Filtering
Events
Mailing Lists
Scheduling
Sharing
Signatures
Spam Filtering
Domain Settings
Accounts
Adding New Users
Users Overview
Managing Users
Aliases
Mailing Lists
Mailing Lists Overview
Options
Subscribers and Digest Subscribers
Allowed Posters
Banned Posters
Messages
Custom Fields
Listserv Commands
User Connections
User Statuses
General
Chat Search
Content Filtering
Events
Message Archive Search
Password Requirements
Sharing
Signatures
Spam Filtering
User Defaults
Help for System Administrators
Logging In
Adding a New Domain
Microsoft Exchange Functionality
Manage
Domains
Spool
Overview
Spool
Waiting to Deliver
Spam Quarantine
Virus Quarantine
Throttled Users
Throttled Domains
User Connections
User Statuses
IP Connections
IDS Blocks
Domain Defaults
User Defaults
Password Requirements
Impersonate User
Message Archive Search
Troubleshooting
Reports
Dashboard
Protocol
Bandwidth Overview
Inbound Messages
Outbound Messages
Message Traffic
Message Bandwidth
SMTP In Sessions
SMTP Out Sessions
IMAP Sessions
POP Sessions
Throttled Messages
Server Health
Average Hardware Usage
Drive C: Average Statistics
Security
Viruses Caught
IDS Violations
IP Connections
Antispam
Inbound Spam
Outbound Spam
Greylisted Connections
Cyren Premium Antispam
Message Sniffer
SpamAssassin Processing
Rspamd Processing
Settings
Administrators
Antispam
Options
Spam Checks
RBLs and URIBLs
Greylist Filters
Recommended Antispam and Antivirus Settings
Antivirus
Bindings
Delivery Limits
Events
Gateways / Failover
Gateways
Failover Servers
General
Licensing
Volume Mounts
Protocols
Security
IDS Rules
Blacklist
Whitelist
SMTP Blocks
SSL Certificates
System Messages
Additional Help Topics
Automating Login to SmarterMail
Backup MX Servers
Locking Down Your Server
Changing the Admin Login
User/Domain Impersonation
Translation Guide
Glossary
EULA