SmarterMail 14.x Help

Custom Reports

With custom reports, statistics from multiple reports can be combined to give users and administrators a comprehensive analysis of the mail server's performance, of individual mailbox performance, or an overview of a number of other metrics and measurements.

To access custom reports that were already created, click the reporting icon. Then expand the Custom Reports folder in the navigation pane. Then, select the desired report from the menu and it will load in the content pane. You can also get a list of the custom reports available by clicking on Manage Custom Reports. When you do, the custom reports that are already available will appear in the content pane. Regardless of the method you use, the following options will be available in the content pane toolbar:

  • New - Creates a new custom report.
  • Edit - Edit the report's settings and configuration options.
  • Delete - Permanently remove the report from the custom reports list.

Creating a Custom Report

To create a custom report, click the reporting icon. Then expand the Custom Reports folder in the navigation pane and click Manage Custom Reports and click New in the content pane toolbar. The following configuration tabs will be available:

Custom Report

Use this tab to specify the following options:

  • Name - The name of the custom report.
  • Default Date Range - The default time period from which report data is collected.

Report Items

Use this tab to specify which report items to include in the custom report:

  • Report Items - The specific report to be added to the custom report. Note: Depending on the report item selected, some of the options listed below may not be available.
  • Name - The name of the report item.
  • Rows - The number of rows displayed in the report.
  • Sort By - The sort order of the data.
  • Chart - To specify a specific chart type, select the appropriate option from the list.
  • Values - The values that will be charted.
  • Group By - The timeframe for which rows are grouped.