SmarterMail 14.x Help

Notification Profiles

SmarterMail can detect events as they occur, generate messages for those events, and deliver the messages to system administrators and agents that need the information. For example, users can receive notifications when a task is due or system administrators can receive notifications when the disk space for a domain reaches a certain percentage. Notification profiles determine how those messages are sent.

Although users can set up their own notification profiles, some organizations may find it beneficial to create a notification profile that applies to all system administrators. You can use this page to do so.

To view a list of notification profiles, click the settings icon and click Notification Profiles in the navigation pane. Your notification profiles will load in the content pane.

The following columns are available:

  • Checkbox - Use these boxes to select multiple profiles. Notification profiles must be selected before choosing an action from the content pane toolbar.
  • Notification Profile Name - The name of the profile.
  • Type - The types of notification enabled for the selected profile.

The following options are available from the content pane toolbar:

  • New - Creates a new notification profile.
  • Edit - Edits an existing notification profile.
  • Delete - Permanently deletes the selected notification profile(s).

To view a specific notification profile, simply double-click the appropriate profile. The profile will load in the content pane and the following fields will be available:

  • Notification Profile Name- The name of the profile.
  • Email Address(es) - The email address(es) to which notifications are sent.
  • Enable - Select this option to enable email notifications.
  • SMS Email Address(es) - The mobile device email address to which notifications are sent.
  • Enable - Select this option to enable SMS notifications.
  • Enable Reminders for all domain administrators - Select this option to send a reminder to all domain administrators when the event is triggered.