SmarterMail 14.x Help

System Messages

SmarterMail sends a variety of automated email messages for certain actions within SmarterMail. For example, system messages are sent to users when their password has expired or is in violation. Administrators can modify certain messages sent out from the server to make them match a company’s voice and style, add extra information or add a standard From address.

To access this section, click the Settings icon and click System Messages in the navigation pane. A list of adjustable system messages will load in the content pane.

In general, the following columns are available:

  • Name - The friendly name of the system message.
  • Subject - The subject of the email.
  • Display Name - The friendly name or description of the sender that will appear in conjunction with the From address (if included) in the From field of the email.
  • From Address - By default, system messages send from “System Administrator” without a From address. Administrators can add a From address to allow users to respond to system messages or to decrease the likelihood a message will be caught by spam filters.

The following option is available from the actions toolbar:

  • Edit - Select this option to edit the selected system message.