SmarterMail 14.x Help

System Events

System administrators can receive notifications based on the following system events:

  • Add-on Expiration - Notifies system administrators when a paid add-on, like Exchange ActiveSync, is expiring soon.
  • Disk Availability - Notifies system administrators when a disk drive is nearly full.
  • Gateway Failure - Notifies system administrators when a gateway server has failed.
  • License Expiration - Notifies system administrators when a license is about to expire.
  • Memory - Notifies system administrators when a domain's or user's memory usage reaches a certain threshold.
  • New Version Available - Notifies system administrators when a new version of the product is available.
  • Service Started - Notifies system administrators when a new service is started.
  • Service Stopped - Notifies system administrators when a service is stopped.
  • Spool Count - Notifies system administrators when the spool count reaches a certain level.
  • System Settings Changed - Notifies system administrators when any settings have been changed.
  • System Uptime - Notifies system administrators when the uptime for the system reaches a certain point.
  • Threads - Notifies system administrators when the thread count reaches a certain level.
  • Upgrade Protection Reminder - Notifies system administrators when the upgrade protection for their SmarterMail license is expiring.

Conditions

Depending on the event selected, the following event criteria are available:

  • Event Name - The name of the event.
  • Event Category - The feature to which the event pertains (collaboration, email, security, etc.)
  • Event Type - Each category has several specific event types that can trigger the action.
  • Time of Day - The time frame during which the event occurs.
  • Day of Week - The day(s) of the week during which the event occurs.
  • Days Left - The number of remaining days that will trigger the event.
  • Add-on Name - The add-on that is going to expire.
  • Disk Drive - The drive letter to monitor.
  • Disk Usage (GB) - The drive usage limitation, in gigabytes, that will trigger the event.
  • Disk Usage (%) - The drive usage limitation, as percentage of space, that will trigger the event.
  • Free Disk Space (GB) - The free space limitation, in gigabytes, that will trigger the event.
  • Free Disk Space (%) - The free space limitation, as percentage of available space, taht will trigger the event.
  • Gateway Address - The address of the gateway that will trigger the event.
  • Memory Used (%) - The percentage of memory used that will trigger the event.
  • Memory Used (MB) - The amount of memory used in MB that will trigger the event.
  • Service - The service that will trigger the event.
  • Spool Count - The number of messages in the spool that will trigger the event.
  • Thread Count - The number of threads that will trigger the event.
  • Uptime (Days) - The number of days the system has been running that will trigger the event.
  • Version - The version that will trigger the event.
  • Enabled - The Enabled checkbox must be marked in order for this event to trigger. Use this setting to temporarily disable events.

Actions

Depending on the event selected, the following actions are available:

  • Execute command-line
  • Send email
  • Toast notification
  • Use my notification profile