This documentation is for a product that is no longer supported by SmarterTools.
Indexing Status
SmarterMail Search Indexing allows users to instantly find any files -- including
messages, attachments, appointments, contacts, tasks, or notes -- in their mailbox.
Following the initial scan of the server, SmarterMail continually monitors each
user's mailbox for changes and updates the index accordingly. This method of indexing reduces
server utilization while increasing the speed with which search results are returned.
System administrators can use this section to view the status of SmarterMail Search
Indexing. Viewing the status of indexing can be beneficial when troubleshooting
a problem. For example, if the mail service seems to be using a large amount of
CPU, the system administrator can check to see if the cause of the temporary increase
in CPU usage is due to indexing.
To view the indexing status, click the manage icon and click Indexing Status
in the navigation pane. A list of users being indexed (Processing) or users awaiting indexing (Queued) can be viewed.