SmarterMail 15.x Help
This documentation is for a product that is no longer supported by SmarterTools.

System Administrators

SmarterMail allows a single installation to have multiple system administrator logins, each with their own unique login and password. To view a list of system administrator accounts, click the settings icon and click System Administrators in the navigation pane. A list of users with system administrator access will load in the content pane and the following options will be available in the content pane toolbar:

  • New - Creates a new system administrator account.
  • Edit - Edits the selected system administrator account.
  • Delete - Permanently deletes the selected system administrator account(s).

Creating New System Administrators

To create a new system administrator account, click New in the content pane toolbar. The system administrator settings will load in a popup window and the following tabs will be available:


Use this tab to specify the following settings:

  • Username - The identifier used to login to SmarterMail.
  • New Password - The password used to login to Smartermail.
  • Confirm Password - Re-type the password used to login to Smartermail.
  • Description - A brief description of the administrator. For example, "for support department".
  • Enable login access by IP address - Select this option to only allow system administrators to login from certain IP addresses.
  • Allow Impersonation and Domain Management - There are times when an administrator may need to access domain or user specific information. SmarterMail uses impersonation to accomplish this goal, causing a separate window to login automatically as the domain administrator or user. Select this option to allow secondary system administrators the ability to impersonate user accounts and domains.

Login Access

Use this tab to specify the IP address or IP range from which system administrators can login to SmarterMail. Note: This tab is only accessible if the option to enable login access by IP address was selected in the Options tab.