SmarterMail 4.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Anti-Virus Administration

From this page you can enable SmarterMail to work with virus scanners that support a quarantine directory. SmarterMail has the ability to check the quarantine directory and respond to users who attempted to send an email containing a virus.

For more information regarding recommended anti-virus solutions, along with detailed instructions on setting them up, click here.


Enabled - Check this box to use ClamAV anti-virus scanning.

IP Address - The IP address of the ClamAV server to use.

Port - The Port that the ClamAV server is listening on.

Virus Definitions - Displays when the virus definitions were last updated. The definitions are updated whenever the service starts and every 6 hours. Click the update link to do any immediate update.

Remote Server - This feature informs SmarterMail if the ClamAV it is connecting to is hosted locally or remotely. It also allows SmarterMail to simply pass a file name to local servers rather than the entire file.

Real-Time AV

Virus scanner stores files in a quarantine folder - Check this box to enable SmarterMail to start taking action for messages marked in the quarantine directory.

Quarantine Directory - Enter the full path to the quarantine directory set for the server.

Virus Action - Choose the action to be taken when an email contains a virus. The available options are shown below.

  • Delete (Recommended) - This option will enable the SmarterMail service to delete any associated files attached to the message from the spool directory. This does not take any action on the quarantine directory.
  • Inform Sender - This option will inform the 'From' address that a message was receive by the server, and because a virus was found in the message, it did not reach the intended recipient. Note: With some of the more recent viruses, this action becomes less useful, as many viruses now spoof the 'from' email address.

Command Line AV

Enabled - Check this box to use a command line virus scanner.

Command Line - Enter the command that you want to execute. %FILEPATH will be replaced with the path to the file to be scanned.