SmarterMail 4.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Editing Domains

Edit a domain by choosing Edit Domain from the action menu next to it in the Manage Sites page

Editing a site is very similar to adding a new site. To make the process quicker, the page has been separated into tabs. No changes will be applied on any page until the Save button is clicked.


The following items appear under the General tab:

Domain Information

Domain Name - This displays the name of the domain you are editing. To change the name of a domain, click on the rename link, or use the Rename Domain item in the actions pop-up menu on the Manage Sites page. Clicking on the rename link will navigate away from the edit domain page. more info

Domain IP - From the drop down list, choose the IP address on which the domain will listen for incoming traffic. This setting does not affect the login to the web interface, only to the IP used to listen for SMTP, POP, and IMAP traffic. This IP address should match at least one MX record on your DNS server.

Domain Path - This is the path to the directory where all information pertaining to the domain resides (XML files, mail statistics, alias information, etc.). If the directory does not already exist, it will be created. This path should be under a directory solely dedicated to SmarterMail.

Domain is Disabled - Checking this box disables the domain. The domain will be unable to send or receive mail, and no users of the domain will be able to log into the web interface for this domain. This option is a good way to temporarily shut off a site without deleting it.

Primary Domain Administrator

Existing user - If the domain administrator already belongs to the domain, choose his name from the drop down box and ensure that use existing user is selected.

New user - Select this option if you wish to create another domain administrator account, in which case you'll need to fill out the fields below.

Username - Enter the login name for the domain administrator (AKA "domain admin"). The domain administrator is usually the owner of the domain or the technical administrator, and is responsible for adding and deleting email accounts, and setting specific configurations for the domain.

Password - Enter the domain administrator password for SmarterMail

Full Name - Enter the full name of the domain administrator.

Important Note: The creation of a domain administrator account is required by SmarterMail for each domain on the server.

Mailing List Settings

Username For List Commands - This is the email address that List Serv commands can be sent to via email. more info


The following items appear under the Technical tab:

SMTP Port - Simple Mail Transfer Protocol (SMTP) uses a default port of 25. If you would like to use a different port for SMTP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

SMTP Port (Alternate) - This box allows you to open up an alternate SMTP port. This is recommended if your email users access their email through ISPs that restrict the standard port 25, which is becoming more common. Users will be able to access their mail through either the SMTP port and the alternate SMTP port, as both will be available simultaneously.

POP Port - Post Office Protocol (POP3) uses a default port of 110. If you would like to use a different port for POP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

IMAP Port - Internet Message Access Protocol (IMAP4) uses a default port of 143. If you would like to use a different port for IMAP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

LDAP Port - Lightweight Directory Access Protocol (LDAP) uses a default port of 389. If you would like to use a different port for LDAP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

Technical Options

Require SMTP Authentication - Check this box if you want SMTP Authentication to be required by the end users of this domain. Each user must then supply an email address and password in order to send email from their account.

Restrict Autoresponders

Bypass Greylisting


The following items appear under the Features tab:

Active Directory Integration - Domains with this option enabled can add users that are bound to an Active Directory server, and authenticate against a domain.

Domain Aliases - Check this box to show the "Domain Aliases" option in the Config menu for domain admins. This will allow domain admins to combine email addresses with different domain names into one mailbox. more info

Domain Content Filtering - Check this box to enable "Domain Content Filtering" in the Config menu for the domain admin. Content filtering is inherited by all end users within the domain. more info

Domain Reports - Check this box to enable additional reports for domain administrators.

Domain Spam Options - Check this box to enable "Domain Spam Options" in the Config menu for the domain admin. Domain spam options are inherited by all users within the domain. more info

Mailing Lists - Check this box to show the "Mailing Lists" page in the Config menu for domain admins. This will allow domain admins to use the list serv features for sending emails via lists to many users. more info

Pop Retrieval


The following items appear under the Limits tab:

Note: Limits on total number of domains and users may be imposed by your SmarterMail license, which may override some options below.

Domain Disk Space - The total amount of space, in megabytes, that SmarterMail will allow the domain to use. Once this limit is reached, SmarterMail will refuse to accept any new mail for the domain. (Use 0 for no limit)

Domain Aliases - Enter the maximum amount of Domain Aliases allowed for this domain. (Use 0 for no limit)

Users - The maximum number of email accounts that can be added to this domain. (Use 0 for no limit)

User Aliases - The maximum number of user aliases (forwarded to a true email account) that are allowed per domain. (Use 0 for no limit)

Mailing Lists - Enter the maximum amount of mailing lists allowed for the domain. (Use 0 for no limit)

Max Pop Retrivial Accounts

Max Message Size - Enter the maximum total size of an email in kilobytes that an end user can send at one time. This number includes text, html, images and attachments. (Use 0 for no limit)

Recipients per Message - Enter the number of email addresses a user can send a message to at one time. (Use 0 for no limit)


The following items appear under the Sharing tab:

This page is available in Enterprise Edition only

Global Address List - Allows users on a domain to see all other user profiles on the domain, and participate in LDAP queries against the domain.

Shared Calendars - Allows calendars to be shared with other users of the same domain.

Shared Contacts - Allows contact lists to be shared with other users of the same domain.

Shared Folders - Allows email folders to be shared with other users of the same domain.

Shared Notes - Allows notes to be shared with other users of the same domain.

Shared Tasks - Allows task lists to be shared with other users of the same domain.