SmarterMail 4.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Renaming a Domain

Renaming a domain is accomplished by using the Rename Domain option from the actions pop-up menu on the Manage Domains page. This method ensures that all items are correctly manipulated in SmarterMail and that the rename procedure completes properly.

Important Note: Users of a domain should be informed of the time their domain is to be renamed. The renaming requires the domain directory to be moved which means no other program or person can be accessing files in that directory until the move is completed.

Old domain name - For reference, the old domain name is shown here.

New domain name - Enter the new domain name (ex. example.com).

Click on Save to complete the rename.

Troubleshooting Tip

If renaming the domain fails multiple tries there is an additional way to do the same thing (requires a licensed version of SmarterMail):

  1. Create a domain using the new domain name.
  2. Copy or move the old domains files into the new domain's directory.
  3. Reload the domain created in step 1 (Reload is found in the actions pop-up menu for the domain).
  4. Delete the old domain.