This documentation is for a product that is no longer supported by SmarterTools.
Adding a User Account
To begin adding a user account, click the Settings button from the main toolbar,
then click Users from the Accounts folder in the Doman Settings tree view, and
finally click the New icon from the actions toolbar.
When you do so, you will be presented with a page that contains the items below. No settings
will be saved until you have clicked the Save icon from the actions toolbar.
Note: Many of these values, especially those in Display Settings and Compose Settings,
can be left at the defaults when adding a new user account, as they are better set
by the user. They are included in the Add User page so you may edit them if you
wish, however.
Mailbox
Username - The email address (e.g. "user" in user@domain.com).
Password - Enter a password for the email account.
Confirm Password - In order to ensure you typed the new password correctly,
enter it again in this space.
Display Name - Enter the name of the person using the email account.
Reply-to address - Enter an alternate reply address you wish to use. This
will be the default reply to address for mail sent from this account. Will default
to email address if left blank.
Time Zone - Choose the time zone that you wish to use in SmarterMail. Daylight
Saving Time is automatically managed by SmarterMail.
Mailbox Size Limit - This box allows you to set the maximum mailbox size for the
account you are adding.
Disable User - This will completely disable this user, but the account
is not deleted. The user will not be able to log in, send or receive email for this
account until you reactivate it.
Enable as Domain Administrator - Enable this so the user will have full domain
administrator privileges, including the ability to add and edit users.
Disable Password Changes - This option 'locks' the password for end users. If this option
is checked the user will not be able to change their password.
Hide from Global Address List (Enterprise Edition Only) - Enabling
this option will remove the user account from the Global Address List. Use this
option on accounts that are not tied to real people, like support@example.com.
Enable DomainKeys for outgoing message signing - Enable this option to have all
outgoing mail checked against the system for authenticity.
Webmail
Initial Page on Login - Choose which page you would like to see upon first logging in.
- My Today Page - Gives you a nice overview of current items in your mailbox, RSS
feeds, Calendar Items, etc.
- Inbox - Takes you directly to your Inbox.
Display Format - While you can choose to view a message in plain text or HTML while reading
it, this option will allow you to choose the default viewing method.
- HTML - This option will display HTML content, if present in the email. This content
can include stylistic elements, like fonts or colors, as well as hyperlinks and other formatting
elements.
- Plain Text - This option will only display text. While it is less interesting (no fonts,
images, etc), it is also much more secure and is faster to view than HTML.
Sort messages by - When viewing the messages in a folder, they will be sorted
according to the option chosen in this drop down. By default, messages are sorted
by date in decending order.
Auto Refresh Rate - Choose from the drop down box the number of minutes you would like
SmarterMail to refresh to check for new messages.
Items per Page - When viewing the messages in a folder, this option lets
you customize how many emails will appear per page.
Upcoming Appointments - The number of days typed in this field determines how many
days that are displayed when viewing the My Today Page.
Delete Action - Choose what happens to messages when they are deleted. The
options are outlined below.
- Move to Deleted Items folder - Deleted items will appear in the deleted items
folder, which will need to regularly be emptied.
- Auto-Purge Folder - Remove the message and get rid of any other email messages
that are marked for deletion.
- Mark as deleted - Does not actually delete the message. Flags the message
for deletion, and it will not get removed until the folder is purged.
- Mark as deleted and hide - Does the same thing as "Mark as deleted" above.
Be careful to monitor your disk space usage when using this option, as it may fill
up with what appears to be a small number of messages.
Preview Pane - This allows you to choose where you would like the preview pane displayed—Right
side or Bottom. You can also choose to disable this feature, which will then require you to double
click an email to view it.
Enable Automatic Preview - When this is checked a preview panel will display the first message
available in the folder you are currently viewing.
Disable Scroll bars in pulldown menus - Certain drop down menus, such as Move, can grow rather
long making it difficult to view all the menu items. Selecting the Scroll Long Menus checkbox will
cause the possible options to display in a scrollable list. De-selecting this checkbox will cause
the available options to display as one long continuous list even if the list length exceeds the
available display area.
Enable popups when reading messages - When this is checked, your message will appear in a new
popup window when a message is selected and double-clicked.
Enable automatic popup when new reminders occur - When this is checked all reminders will appear
in a new popup window rather than embedded.
Disable reminders for appointments and tasks - When this is checked you will not be reminded of
upcoming appointments or tasks.
Enable Sounds - Checking this box will allow sound throughout SmarterMail.
Compose
Compose Format - Choose the method of email composing that you would like
to use.
- HTML - Use this option if you wish to add stylistic elements to your emails
- Plain Text - Use this for a simple method of email editing. You will not
be able to change colors or fonts, but your emails will generally be much smaller
and readable on more email clients
Text Encoding - Choose the encoding that you wish to use for outgoing messages.
Encodings define what character sets are used in messages you compose through the
web interface.
Spell Check Dictionary - Choose from any of the dictionaries that the administrator
has installed on the server, or choose to auto-detect which dictionary to use from
your browser's language setting.
Forwarding Method - There are several methods by which a message can be forwarded.
Please see the list below to understand each of them.
- Normal - Includes original content, including font styles from original message,
as part of the new message.
- Plain text only - Inserts the plain text version of the original message
into the new message. This is useful if you want to exclude links or fonts.
- Embed as attachment - Attaches the original message to the new one. The message
will not appear in the body of your message.
Auto Save Frequency - When composing a new message, this will establish how often your
message is saved automatically—Do not auto-save, 1 minute, 2 minutes, 3 minutes, or 5 minutes.
Reply Header Type - Choose whether to include a shortened basic header in
your replies, or the full header instead. For most users, basic headers will be
sufficient. Basic headers include From, To, and Subject headings whereas the full
header includes MIME type filter restrictions, etc.
Reply Text Indicator - If your compose method is plain text, this character
will get added to each line of the original message in order to distinguish it.
Include previous replies in reply - If checked, the message you are replying
to will get embedded in the new message.
Enable Sent Items folder - If checked, all messages you
send from the web interface will get saved in the Sent Items folder. If you send
many messages, you may need to regularly delete items from the sent items folder.
Enable popup for new messages and replies - Composing a new message or replying
to a message will be performed in a separate pop up window.
Enable read receipts by default - Checking this will make read receipts for outgoing
email your default.
Forwarding
Forwarding address - If you wish to send copies of all incoming mail to a
different email address(es), enter that address(es) here. For example, if your mobile phone
has an email account and you will be away from your computer, enter the mobile phone's
email address here to receive the emails on your mobile phone. To forward emails to
multiple addresses, simply add a semicolon after each email address.
=
Enable Deletion of message on forward - Enable this to delete the message from the
inbox of the original email account after forwarding it to the new email address.
Groups
This feature is available in Enterprise Edition only |
Check all of the user groups that this user belongs to. These groups are used for
permissions in shared objects and the Global Address List.
Two user groups are pre-defined. These are "Everyone" which contains every user
in the domain, and "Administrators" which contain all users marked as domain administrators
for the domain.
Throttling
Throttling allows System Administrators to limit the number of messages and/or how much bandwidth
a domain, user, or mailing list can use for sending email per hour.
Messages per Hour - Enable this and enter the number of messages a domain is allowed to
send per hour. (Default is set at 5000)
Bandwidth per Hour - Enable this and enter the maximum size in MB a domain is allowed to
send per hour. (Default is set at 100)
Plus Addressing
Plus Addressing is feature that allows you to automatically filter incoming email
into folders without pre-creating the folders or filters to deal with them. A detailed
description of this feature can be found in the topic
Using Plus Addressing.
Action - When a plus addressed email comes in, SmarterMail can act on it
in several ways. See the list below for a description of each:
- Move to folder - If the target folder exists, the incoming message will be
placed into it. If the folder does not exist, it will be created. No more than 10
folders can be auto-created in this method during a six hour period to prevent abuse.
- Move to folder (if it exists) - If the target folder exists, the incoming
message will be placed into it. Otherwise, the email will get placed in the Inbox.
- Leave in Inbox - Drops the message into your Inbox.
Plus Addressing Enabled - Check this box to turn on this feature. If this
feature is disabled, the email will NOT be accepted.
Signature
Add text to this area for a 'signature' that will display at the bottom of each email message
that is composed in the web interface.