SmarterMail 5.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Activating SmarterMail

UPDATE: Activating an installation on this version requires manual activation. Please contact the SmarterTools Sales Department for assistance.

In order for SmarterMail to function for more than 1 domain with 10 users, the product must be activated. If you move SmarterMail to another server, you may have to re-activate the product in order for it to work. To activate the product, click the Settings button from the main toolbar, then select Activate Product from the Activation folder in the left tree view.

If you have any difficulties activating SmarterMail, please contact SmarterTools support. Information can be found on the SmarterTools Support page.

Upon going to the Activate Product page, you will be presented with a screen showing your current license details. In order to complete this step, you will need a valid license key and password that were emailed to you when you obtained your license key. Enter in the information from the email into the boxes and click on Activate Now to complete the activation.

Note: Activation of a license key requires the server to contact SmarterTools over port 443 (HTTPS). Please ensure that any firewall or internet security software you have installed allows an outgoing TCP port 443 request.