SmarterMail 5.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Upgrade Instructions

To upgrade an older version of SmarterMail to the most recent 5.x release, perform the instructions below.

Please note that if you are upgrading from a version previous to 5.0, and you are not running under the Free Edition, you will need to upgrade your license key first.

From a previous 5.x release

For example, if you are upgrading from SmarterMail 5.0 to SmarterMail 5.1.

  • Backup your SmarterMail installation and data
  • Download and run the installer for the updated version (download here)
  • When asked where to install the product, install into the same location as it was installed before (by default C:\Program Files\SmarterTools\SmarterMail)
  • All configuration data and email will be preserved

From a release before 5.0

For example, if you are upgrading from SmarterMail 4.x to SmarterMail 5.x.

  • Backup your SmarterMail installation and data
  • Ensure you have a valid license key for SmarterMail 5.x
  • Uninstall your current version of SmarterMail. All configuration data and email will be preserved.
  • Download and run the installer for the updated version (download here)
  • When asked where to install the product, install into the same location as it was installed before (by default C:\Program Files\SmarterTools\SmarterMail)
  • If you are using IIS to host SmarterMail's Web Interface, change the mapping of ASP.Net to version 2.0 in the IIS properties for the site.
  • If you are not running the Free Edition, log into SmarterMail as the system admin, go to Help -> Activate Product and reactivate with your license key.