SmarterMail 5.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Adding a Domain

Add a domain by clicking the Manage button on the main toolbar and then selecting New Domain in the tree view or by clicking the New icon on the action toolbar.

No changes will be applied on any page until the Save button is clicked.

Options

Name - Enter the full name of the domain (ex. smartertools.com). This domain name must match one that is registered with a DNS server in order to send or receive email.

IP Address - From the drop down list, choose the IP address on which the domain will listen for incoming requests. This setting does not affect the login to the web interface, only to the IP used to listen for SMTP, POP, and IMAP traffic. This IP address should match at least one MX record on your DNS server.

Folder Path - This is the path to the directory where all information pertaining to the domain resides (XML files, mail statistics, alias information, etc.). If the directory does not already exist, it will be created. This path should be under a directory solely dedicated to SmarterMail.

Mail List Username - This is the email address that List Serv commands can be sent to via email.

Domain Administrator Username - Enter the login name for the domain administrator (AKA "domain admin"). The domain administrator is usually the owner of the domain or the technical administrator. The domain administrator is responsible for adding and deleting email accounts, and setting specific configurations for the domain.

Domain Administrator Password - Enter the domain administrator's password for SmarterMail

Disable Domain - Checking this box disables the domain. The domain will be unable to send or receive mail, and no users of the domain will be able to log into the web interface for this domain. This option is a good way to temporarily shut off a domain without deleting it.

Technical Information

SMTP Port - Simple Mail Transfer Protocol (SMTP) uses port 25 on the server as a default. If you would like to use a different port for SMTP on your server, enter it in this box. It is not recommended that you change the default port unless you utilize a firewall that requires this setting to be changed.

SMTP Port (Alternate) - Enable alternate SMTP port which is recommended if your email users access their email through ISPs that restrict the standard port 25, which is becoming more common. Users will be able to access their mail through both the SMTP port and the alternate SMTP port, as both will be available simultaneously.

POP Port - Post Office Protocol (POP3) uses port 110 on the server as a default. If you would like to use a different port for POP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

IMAP Port - Internet Message Access Protocol (IMAP4) uses port 143 on the server as a default. If you would like to use a different port for IMAP on your server, enter it in this box. It is not recommended that you change the default port unless you are behind a firewall that requires this setting to be changed.

LDAP Port Enterprise Edition Only - Lightweight Directory Access Protocol (LDAP) uses port 389 on the server as a default. If you would like to use a different port for LDAP on your server, enter it in this box. It is not recommended that you change the default port unless you utilize a firewall that requires this setting to be changed.

Logout URL - - Enable logout URL and you can enter any site which you would like your users redirected to when logging off.

Auto-Responder Exclusions - This allows you to choose who will receive an auto-responder based on the spam level of the original message.

Forwarding Exclusions - This allows you to choose what mail can be forwarded based on the spam level of the message.

Require SMTP Authentication - Check this box if you want SMTP Authentication to be used by the end users of the domain. Each user must then supply an email address and password in order to send email from their account. SmarterMail supports two authentication methods, Cram-md5 and Login.

Enable once per day per sender auto-responder restriction - Enable this if you want to put a restriction on the autoresponder frequency.

Disable Greylisting - Check this box if you wish to disable greylisting spam filtering for your mailbox. Greylisting is an effective anti-spam method but does have possible disadvantages.


Features

Enable Active Directory Integration - Domains with this option enabled can add users that are bound to an Active Directory server, and authenticate against a domain.

Enable Calendar - Enable this to allow users to use the calendar feature.

Enable Contacts - Enable this to allow users to use the contacts feature.

Enable Domain Aliases - Enable this to show the "Domain Aliases" option in the Config menu for domain administrators. This will allow domain administrators to combine email addresses with different domain names into one mailbox. more info

Enable Content Filtering - Enable "Domain Content Filtering" in the Config menu for the domain admin. Content filtering is inherited by all end users within the domain. more info

Enable DomainKey Signing - Enable this to have you mail checked against a key to verify the mail is coming from who it says it is. Domain Administrators will configure this option once enabled.

Enable Domain Reports - Enable this to provide additional reports for domain administrators.

Enable Email Reports - Enable this to provide the ability to email reports

Enable Mailing Lists - Enable this to show the "Mailing Lists" page in the Config menu for domain administrators. This will allow domain administrators to use the list serv features for sending emails via lists to many users. more info

Enable Notes - Enable this to allow users to use the notes feature.

Enable POP Retrieval - Enable this to allow users to pull their email from exterior accounts (yahoo, Gmail, etc.).

Enable Tasks - Enable this to allow users to use the tasks feature.

Enable Catch-Alls - Enable this to allow users to use catch-alls.


Limits

Note: Limits on total number of domains and users may be imposed by your SmarterMail license, which may override some options below.

Disk Space - Enter the total amount of space, in megabytes, that the Mail Server will allow the domain to use. Note: Once this limit is reached, SmarterMail will refuse to accept any new mail for the domain, and will send a warning to the domain administrator. (Default is 500 MB)(Use 0 for unlimited)

Domain Aliases - Enter the maximum amount of Domain Aliases allowed for this domain. (Default is 2)(Use 0 for unlimited)

Users - Enter the maximum number of user email accounts that can be added to this domain. (Default is 100)(Use 0 for unlimited)

User Aliases - Enter the maximum number of alias email accounts (forwarded to a true email account) that are allowed per domain. (Default is 1000)(Use 0 for unlimited)

Mailing Lists - Enter the maximum amount of mailing lists allowed for the domain. (Default is 0)(Use 0 for unlimited)

POP Retrieval Accounts - Enter the number of exterior accounts a user is allowed to have.(Default is 10)(Use 0 for unlimited)

Max Message Size - Enter the maximum total size of an email in kilobytes that an end user can send at one time. This number includes text, html, images and attachments. (Default is 10,000 KB)(Use 0 for unlimited)

Recipients per Message - Enter the number of email addresses a user can send a message to at one time. (Default is 200)(Use 0 for unlimited)


Sharing

This page is available in Enterprise Edition only

Enable Global Address List - Enable this to allow users on a domain to see all other user profiles on the domain, and participate in LDAP queries against the domain.

Enable Shared Calendars - Enable this to allow calendars to be shared with other users of the same domain.

Enable Shared Contacts - Enable this to allow contact lists to be shared with other users of the same domain.

Enable Shared Folders - Enable this to allow email folders to be shared with other users of the same domain.

Enable Shared Notes - Enable this to allow note lists to be shared with other users of the same domain.

Enable Shared Tasks - Enable this to allow task lists to be shared with other users of the same domain.


Priority

This tab allows System Administrators to prioritize or deprioritize the remote delivery of certain messages. All messages default to a priority of 5 with a range of 1 to 10. Messages assigned a priority of 10 will have the highest priority and will be delivered first, while messages assigned a priority of 1 will have the lowest priority and will be delivered last.

The use of message delivery priorities also gives system administrators the ability to create automated actions based upon that priority. A common use would be to set up a separate specific outbound gateway to handle all mailing lists to avoid potential blacklisting of the primary IP and to efficiently deliver all messages. The system administrator could then assign all mailing lists a priority of 1, and would set up a gateway to handle only messages with a priority range of 1 to 1. (For more information on setting up a Gateway Server, see the Gateway Servers help page in the Settings folder.)

Standard Messages- Enable this and set a priority for any message sent by a domain that doesn't have another priority already affecting it.

Mailing Lists - Enable this and set a priority for a message being sent by a mailing list.

Priority When Over size - Enable thisand set a priority for messages that exceed the "Message Size Threshold".

Message Size Threshold - Enter the size in MB that you want to set as your Maximum Threshold. Default is set at 2 MB.

Auto-Responders - Enable this and set a priority for auto-responder messages being sent.

Email Reports - Enable this and set a priority for reports being emailed.

Event Emails - Enable this and set a priority for emails being set to remind users of upcoming events.

Second Delivery Attempt - Enable this and set a priority for emails that were not successfully sent on the first try.

Third Delivery Attempt - Enable this and set a priority for emails that were not successfully sent on the first and second tries.

Throttling

Throttling allows System Administrators to limit the number of messages and/or how much bandwidth a domain, user, or mailing list can use for sending email per hour. Once the throttling threshold is reached, messages will stop sending until that hour expired. At that time, the system will resume sending messages.

Messages per Hour - Enable this and enter the number of messages a domain is allowed to send per hour. (Default is set at 5000)

Bandwidth per Hour - Enable this and enter the maximum size in MB a domain is allowed to send per hour. (Default is set at 100)

Bounces Received per Hour - Enable this and enter the maximum number of bounces a domain can receive in an hour. (Default is set at 1000)

Events

System Administrators can choose which categories and event types they would like enabled for their events system. The categories are as follows: Alias, Collaborate, Email, Mailing List, Throttling, and User.

Alias

Enable Alias Added Event - Enable this to have "Alias Added" added as an event type.

Enable Alias Deleted Event - Enable this to have "Alias Deleted" added as an event type.

Collaborate

Enable Calendar Reminder Occurred Event - Enable this to have "Calendar Reminder Occurred" added as an event type.

Enable Task Reminder Occurred Event - Enable this to have "Task Reminder Occurred" added as an event type.

Email

Enable Message Received Event - Enable this to have "Message Received" added as an event type.

Enable Message Sent Event - Enable this to have "Message Sent" added as an event type.

Mailing List

Enable Mailing List Added Event - Enable this to have "Mailing List Added" added as an event type.

Enable Mailing List Deleted Event - Enable this to have "Mailing List Deleted" added as an event type.

Enable Message Sent to Mailing List Event - Enable this to have "Message Sent to Mailing List" added as an event type.

Throttling

Enable User Throttled Event - Enable this to have "User Throttled" added as an event type.

Enable Domain Throttled Event - Enable this to have "Domain Throttled" added as an event type.

User

Enable User Added Event - Enable this to have "User Added" added as an event type.

Enable User Deleted Event - Enable this to have "User Deleted" added as an event type.

Enable User Disk Space Used Event - Enable this to have "User Disk Space Used" added an event type.

Note: Setup DNS for the Domain