SmarterMail 5.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Integration with OutlookTM
(Outlook is a trademark of Microsoft and all references in this help recognize this trademark.)

This feature is available in Enterprise Edition only

Calendars and contact lists can be loaded into Outlook and displayed side-by-side with your existing Outlook calendars and contacts. This allows you to see your current appointments and contacts from SmarterMail right in Outlook.

To enable the connection, you must first have Outlook installed and available to your user account.

  1. In SmarterMail, navigate to the calendar or contact list you wish to connect.
  2. Click on the Add to Outlook icon from the actions toolbar.
  3. A popup window will appear with additional instructions. Click OK to initiate the connector.
  4. A security popup will appear from Outlook, explaining that an external source wants to attach to Outlook. Click on Yes to allow the connector to attach.
  5. The resource is now available in Outlook.

Note: If you change the password on your email account, the connections will be broken and will have to be reestablished.

SmarterMail Sync

SmarterMail Sync is an on-demand synchronization tool. After installing it, a toolbar will be added to your copy of Microsoft Outlook that will allow you to easily synchronize with SmarterMail whenever you need.

More Info on SmarterMail Sync.


Sharing a resource, such as a calendar, contacts, notes, tasks, or e-mail folders, will allow the users you specify to access the resource with a pre-determined permission level.

More Info on Shared resources.