This documentation is for a product that is no longer supported by SmarterTools.
Auto Responder
The auto-responder is an automated message that will be sent as a reply to all incoming
email messages. Many people use auto-responders as vacation messages or confirmations
of receipt of the message.
To get started, click the Settings button on the main toolbar, and then select Auto-Responder
under the My Settings tree view.
Options
Enable Auto-Responder - This check-box allows you to quickly turn the auto-responder
on or off. If the auto-responder is disabled, the Auto-Responder Message
tab will not be enabled.
Disable responses to indirect mail - By checking this box, only mail sent directly to you
will receive your auto-responder. Any mail you receive through a mailing list, forward, or an
alias will not trigger your auto-responder.
Limit responses to one per day per sender - This will ensure that an email
address only receives your auto-responder once per day, even if they send you multiple
messages. If you disable this option, every email a particular address sends to
will get responded to. It is HIGHLY recommended that you keep this option turned
on to avoid the potential of your email address, your domain, or even potentially
your entire mail server from becoming blacklisted by an ISP.
Auto-Responder Message
Note: This tab will only be enabled if the auto-responder is enabled.
Subject - Enter a subject for your auto-responder (e.g. Vacation).
HTML or Plain Text - Determine whether you want to compose your auto-responder
in plain text or HTML.
Body - Enter a body, or text that you would like to include in the automatic
response, for example:
- "I am on vacation in Hawaii, and will not have access to
a computer until Monday."