SmarterMail 6.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Domain Defaults

Use this section to create global default settings that will be applied to new domains created through the Web interface or Web services. These default settings can be overwritten and are only intended to avoid needless data entry. Note: Modifications to these settings will not affect existing domains.

To access the domain default settings, click the Settings button on the main toolbar and click the Settings navigation pane. Then expand the Defaults folder and click Domain Defaults in the left tree view. The domain default settings will load in the content pane and the following tabs will be available:

Technical

Use this tab to specify the following technical settings:

  • Folder Path - The directory in which all information (XML files, mail statistics, alias information, etc.) pertaining to the domain is saved.
  • SMTP Port - The SMTP port used to connect to the email server. By default, the SMTP port is 25. Note: Changing the default port is not recommended unless you are behind a firewall that requires this setting to be changed.
  • SMTP Port (Alternate) - The SMTP port used to connect to the email server if an ISP restricts the standard port 25.
    • Enabled - Check this box to enable the alternate SMTP port.
  • POP Port - The POP port used to connect to the email server. By default, the POP port is 110. Note: Changing the default port is not recommended unless you are behind a firewall that requires this setting to be changed.
  • IMAP Port - The IMAP port used to connect to the email server. By default, the IMAP port is 143. Note: Changing the default port is not recommended unless you are behind a firewall that requires this setting to be changed.
  • LDAP Port - The LDAP port used to connect to the server. By default, the LDAP port is 389. Note: This is an Enterprise only feature. Changing the default port is not recommended unless you are behind a firewall that requires this setting to be changed.
  • Auto-responder Exclusions - To prevent the system from sending automated messages based on the spam level of the original message, select the appropriate option from the list.
  • Forwarding Exclusions - To prevent the system from forwarding messages based on the spam level of the message, select the appropriate option from the list.
  • Require SMTP Authentication - Select this option to require SMTP authentication when sending email. Note: If this option is enabled, users must provide an email address and password to send email from their account. SmarterMail supports cram-md5 and login authentication methods.
  • Enable once per day per sender auto-responder
  • - Select this option to limit how frequently an auto-responder is sent.
  • Disable Greylisting - Select this option to disable greylisting.
  • Enable users to opt out of LDAP listings - Select this option to allow users to remove themselves from the Global Address List.

Features

Use this tab to enable or disable the following features:

  • Enable Calendar - Select this option to allow users to use the calendar feature.
  • Enable Catch-alls - Select this option to allow users to use catch-all email addresses.
  • Emable Contacts - Select this option to allow users to use the contacts feature.
  • Enable Content Filtering - Select this option to allow users to use content filtering.
  • Enable Control of Service Access - Select this option to allow the domain administrator to restrict access to certain services.
  • Enable Domain Aliases - Select this option to allow the domain administrator to create domain aliases.
  • Enable Domain Reports - Select this option to provide additional reports for domain administrators.
  • Enable Email Reports - Select this option to provide the ability to email reports.
  • Enable IMAP Retrieval - Select this option to allow users to download IMAP email from third-party mail servers.
  • Enable Mail Signing - Select this option to enable email verification via mail signing.
  • Enable Mailing Lists Select this option to allow the domain administrator to create and use mailing lists to send mass emails.
  • Enable Notes - Select this option to allow users to use the notes feature.
  • Enable POP Retrieval - Select this option to allow users to download POP email from third-party mail servers.
  • Enable Spam Filtering - Select this option to allow the domain administrator to override the spam filtering settings.
  • Enable SyncML - Select this option to allow users to sync SmarterMail with Outlook, Thunderbird, and most smartphones using SyncML.
  • Enable Tasks - Select this option to allow users to use the tasks feature.
  • Enable User Reports - Select this option to provide reports for users.

Limits

Use this tab to specify the following limits:

  • Disk Space - The maximum number of megabytes allocated for the domain. By default, the domain is allocated 500 MB of disk space. Note: When this limit is reached, SmarterMail will send a warning to the domain administrator and mailboxes on the domain will not be able to receive new mail.
  • Domain Aliases - The maximum number of domain aliases allowed for the domain. By default, domains are limited to two aliases.
  • Users - The maximum number of mailboxes allowed for the domain. By default, domains are limited to 100 users. Note: If your SmarterMail license limits the number of mailboxes allowed on the domain, this setting will be overridden.
  • User Aliases - The maximum number of alias email accounts (forwarded to a true email account) allowed for the domain. By default, domains are limited to 1,000 user aliases.
  • Mailing Lists - The maximum number of mailing lists allowed for the domain. By default, this setting is unlimited.
  • POP Retrieval Accounts - The maximum number of POP email accounts a user can set up in SmarterMail. By default, users can receive download messages for 10 POP email accounts.
  • IMAP Retrieval Accounts - The maximum number of IMAP email accounts a user can set up in SmarterMail. By default, users can receive download messages for 10 IMAP email accounts.
  • Max Message Size - The maximum size email a user can send. By default, the max message size is 10,000 KB. Note: This number includes text, HTML, images, and attachments.
  • Recipients per Message - The maximum number of recipients a message can have. By default, users can send messages to 200 email addresses.

Sharing

This tab is only available in SmarterMail Enterprise edition.

Use this tab to enable sharing of the following collaboration features:

  • Enable Global Address List - Select this option to allow users on a domain to see all user profiles on the domain and participate in LDAP queries against the domain.
  • Enable Shared Calendars - Select this option to allow calendars to be shared with other users on the domain.
  • Enable Shared Contacts - Select this option to allow contact lists to be shared with other users on the domain.
  • Enable Shared Folders - Select this option to allow email folders to be shared with other users on the domain.
  • Enable Shared Notes - Select this option to allow notes to be shared with other users on the domain.
  • Enable Shared Tasks - Select this option to allow task lists to be shared with other users on the domain.

Priority

Use this tab to prioritize the remote delivery of certain messages. All messages default to a priority of 5 with a range of 1 to 10. Messages assigned a priority of 10 will have the highest priority and will be delivered first, while messages assigned a priority of 1 will have the lowest priority and will be delivered last.

The use of message delivery priorities also gives system administrators the ability to create automated actions based upon that priority. A common use would be to set up a separate specific outbound gateway to handle all mailing lists to avoid potential blacklisting of the primary IP and to efficiently deliver all messages. The system administrator could then assign all mailing lists a priority of 1, and would set up a gateway to handle only messages with a priority range of 1 to 1.

  • Standard Messages- The priority level for messages that don't have another priority affecting it.
    • Enabled - Check this box to enable priority settings for standard messages.
  • Mailing Lists - The priority level for mailing list messages.
    • Enabled - Check this box to enable priority settings for mailing list messages.
  • Priority When Over Size - The priority level for messages that exceed the message size threshold.
    • Enabled - Check this box to enable priority settings for messages that exceed the message size threshold.
  • Message Size Threshold - The maximum size a message can be without triggering the Priority When Over Size rule.
  • Auto-responders - The priority level for auto-responder messages.
    • Enabled - Check this box to enable priority settings for auto-responders.
  • Bounces - The priority level for non-delivery receipts.
    • Enabled - Check this box to enable priority settings for bounced messages.
  • Email Reports - The priority level for email reports.
    • Enabled - Check this box to enable priority settings for email reports.
  • Event Emails - The priority level for messages reminding users of upcoming events.
    • Enabled - Check this box to enable priority settings for event emails.
  • Priority After Attempt X - The priority level for messages that were not successfully sent after the specified number of tries.
    • Enabled - Check this box to enable priority settings for subsequent delivery attempts.
  • Attempt X Threshold - The number of retry attempts the system should make before the priority set in Priority After Attempt X is assigned to the message.
  • Priority After Attempt Y - The priority level for messages that were not successfully sent after the specified number of tries.
    • Enabled - Check this box to enable priority settings for subsequent delivery attempts.
  • Attempt Y Threshold - The number of retry attempts the system should make before the priority set in Priority After Attempt Y is assigned to the message.

Throttling

Throttling allows system administrators to limit the number of messages sent per hour and/or the amount of bandwidth used per hour to send messages. If the throttling threshold is reached, messages will stop sending for the remainder of the hour. Then the system will resume sending messages.

Use this tab to edit the following throttling settings:

  • Outgoing Messages per Hour - The number of messages sent by the domain per hour. By default, the number of outgoing messages is 5,000.
    • Enabled - Check this box to enable throttling for outgoing messages.
  • Outgoing Bandwidth per Hour - The total number of MBs sent by the domain per hour. By default, the outgoing bandwidth is 100.
    • Enabled - Check this box to enable throttling for bandwidth.
  • Bounces Received per Hour - The number of non-delivery receipts a domain can receive per hour. By default, a domain can receive 1,000 bounces per hour.
    • Enabled - Check this box to enable throttling for bounced messages.

Event Restrictions

Use this tab to enable the following event types and categories:

Alias

  • Enable Alias Added Event - Select this option to enable the Alias Added event type.
  • Enable Alias Deleted Event - Select this option to enable the Alias Deleted event type.

Collaborate

  • Enable Calendar Reminder Occured Event - Select this option to enable the Calendar Reminder event type.
  • Enable Task Reminder Occured Event - Select this option to enable the Task Reminder event type.

Email

  • Enable Message Received Event - Select this option to enable the Message Received event type.
  • Enable Message Sent Event - Select this option to enable the Message Sent event type.

Mailing List

  • Enable Mailing List Added Event - Select this option to enable the Mailing List Added event type.
  • Enable Mailing List Deleted Event - Select this option to enable the Mailing List Deleted event type.
  • Enable Message Sent to Mailing List Event - Select this option to enable the Message Sent to Mailing List event type.

Throttling

  • Enable User Throttled Event - Select this option to enable the User Throttled event type.
  • Enable Domain Throttled Event - Select this option to enable the Domain Throttled event type.

User

  • Enable User Added Event - Select this option to enable the User Added event type.
  • Enable User Deleted Event - Select this option to enable the User Deleted event type.
  • Enable User Disk Space Used Event - Select this option to enable the User Disk Space event type.