SmarterMail 6.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Message Retrieval

Message Retrieval allows users to access email on another server through the SmarterMail Web interface. Note: This feature is only available to users if their system administrator has enabled message retrieval.

To view your message retrieval settings, click Settings in the main toolbar and then click the Settings navigation pane. Expand the My Settings folder and click Message Retrieval in the left tree view.

POP Retrieval

SmarterMail's POP retrieval service will download email messages from another server via POP3 and deliver them to your SmarterMail mailbox. When creating a new account for POP message retrieval, the following options are available:

  • Server Address - The address for the email server for which you want to connect.
  • Port - The port used to connect to the email server. By default, the port is 110.
  • Username - The identifier used to authenticate with the email server.
  • Password - The corresponding password used to authenticate with the email server.
  • Retrieval Method - The method by which SmarterMail checks for new messages on the server. Note: If you choose to manually retrieve messages, you will have to load the Message Retrieval page and click Retrieve in the actions toolbar to check for new messages.
  • Destination Folder - The folder in which messages downloaded from the server are saved.
  • Enable APOP Authentication - Select this option if the server requires additional login security.
  • Leave Messages on Server - Select this option to keep your messages on the server after they are downloaded to your SmarterMail mailbox.
  • Requires SSL - Select this option if the connection to the server must be SSL.
  • Enable Spam Filtering - Select this option to apply your SmarterMail spam and content filtering settings to any messages downloaded from this server

IMAP Retrieval

SmarterMail's IMAP retrieval service will download email messages from another server via IMAP and deliver them a your SmarterMail mailbox. When creating a new account for IMAP message retrieval, the following options are available:

  • Server Address - The address for the email server for which you want to connect.
  • Port - The port used to connect to the email server. By default, the port is 143.
  • Username - The identifier used to authenticate with the email server.
  • Password - The corresponding password used to authenticate with the email server.
  • Retrieval Method - The method by which SmarterMail checks for new messages on the server. Note: If you choose to manually retrieve messages, you will have to load the Message Retrieval page and click Retrieve in the actions toolbar to check for new messages.
  • Folder Transfer Method - The method by which SmarterMail imports any email folders from the server.
  • Requires SSL - Select this option if the connection to the server must be SSL.