SmarterMail 8.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Email Aliases

This settings page is only available to domain administrators.

An email alias is simply a forwarding email address. Using an email alias allows a message addressed to one mailbox to be redirected to another mailbox.

For example, in a working environment with multiple email addresses, the office may want to make a central email address that distributes messages to all personnel. The alias can be made for messages to be sent and then distributed to all of the employees.

To view a list of email aliases for the domain, click the settings icon. Then expand the Domain Settings folder and click Aliases in the navigation pane. A list of email aliases will load in the content pane.

To create a new email alias, click New in the content pane toolbar. To edit an existing email alias, click Edit in the content pane toolbar. The email alias settings will load in the content pane and the following options will be available:

  • Name - The name of the alias. This name will be used to create the email alias address. For example, if you named the alias "info" and the domain was "," the email alias address would be
  • Disable greylisting - Select this option to disable greylisting for the email alias.
  • Emails - Type the full email address(es) of the users who should receive the messages sent to this alias.

Note: Even though an alias acts as an email address, users cannot login to an alias like they do a standard email address since no email is ever actually stored for the alias. Emails are just sent to the list of addresses provided for the alias.