SmarterMail 8.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Mailing Lists

This settings page is only available to domain administrators.

A mailing list is a collection of names and email addresses used by an individual or an organization to send messages to multiple recipients. For example, many companies use mailing lists to email newsletters, promotional offers, or information about product updates to subscribers.

To view the mailing lists for your domain, click the settings icon. Then expand the Domain Settings and Mailing Lists folders and click Mailing Lists in the navigation pane. A list of the mailing lists for the domain will load in the content pane.

In general, the following columns are available:

  • Checkbox - Use these boxes to select multiple mailing lists. Mailing lists must be selected before choosing an action from the actions toolbar.
  • List Name - The name of the mailing list.
  • Moderator - The "owner" of the mailing list.
  • Description - A brief summary of the mailing list.
  • Subscribers - The number of people currently subscribed to the mailing list.
  • Digest Subscribers - The number of subscribers that receive a digest of mailing list postings.

The following actions are available from the content pane toolbar:

  • New - Clicking this button will allow the domain administrator to create a new mailing list.
  • Edit - Clicking this button will allow the domain administrator to edit an existing mailing list's settings.
  • Delete - Clicking this button will allow the domain administrator to delete an existing mailing list.
  • Send Digest - Clicking this button will allow the domain administrator to send a digest of mailing list postings.

Mailing List Messages

SmaterMail's mailing list feature combines the functionality of discussion and announcement lists and can be used to send both types of messages. To create a new mailing list message, simply compose a new email message and send it to the mailing list email address.

By default, when a subscriber reads a mailing list message, the From field in the subscriber's inbox will display the email address of the individual that sent the mailing list message; the To field will display the list name or mailing list email address; and the Reply To field will display the mailing list email address or the email address of the individual that sent the message, depending on the list settings. Note: Domain administrators and mailing list moderators can customize the From, To, and Reply To fields by editing the mailing list settings.