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All Domains
System administrators can use this section to manage all of the domains in SmarterMail.
To view all domains, click the manage icon and then click All Domains
in the navigation pane. A list of domains will load in the content pane and the
following columns will be available:
- Checkbox - Use these boxes to select multiple domains. Domains must be selected
before choosing an action from the content pane toolbar.
- Domain Name - The name of the domain. For example, smartermail.com or example.com.
- Size - The amount of disk space used by all mailboxes on the domain.
- File Storage - The amount of disk space used for file storage on the domain.
- Users - The number of users (mailboxes) on the domain.
- Aliases - The number of alias addresses on the domain.
- Mailing Lists - The number of mailing lists on the domain.
In general, the following options are available from the content pane toolbar:
- Edit - Edits the settings for the selected domain.
- Delete - Permanently deletes the selected domain(s).
- Manage - Impersonates the domain administrator and give the system administrator
access to all of the domain settings.
Creating New Domains
To create a new domain, click the manage icon. Then click New in the
navigation pane toolbar and click Domain. The domain settings will load
in the content pane and the following tabs will be available:
Options
Use this tab to specify the following domain options:
- Name - The name of the domain. For example, smartermail.com or example.com.
Note: To send or receive mail, the domain name must match the domain name registered
with the DNS server.
- Folder Path - The directory in which all information (XML files, mail statistics,
alias information, etc.) pertaining to the domain is saved. Note: If the directory
does not already exist, it will be created. This directory should be soley dedicated
to SmarterMail.
- Mailing List Username - The email address for which listserv commands are
emailed.
- Domain Administrator Username - The identifier the domain administrator uses
to login to SmarterMail. The domain administrator is responsible for adding and
deleting email accounts, and setting specific configurations for the domain. Domain
administrator accounts also have the ability to send and receive email, manage contacts,
etc., just like a user account.
- Domain Administrator Password - The password associated to the domain administrator
username.
- Disable Domain - Select this option to disable the domain. Disabled domains
cannot send or receive email and users cannot login to the Web interface. This option
is a good way to temporarily shut off a domain without deleting it.
Technical
Use this tab to specify the following technical settings:
- Outbound IP - The IP used to connect to external SMTP servers when a message is sent by the domain..
- Logout URL - The URL that the user is redirected to upon logout.
- Auto-responder Exclusions - To prevent the system from sending automated
messages based on the spam level of the original message, select the appropriate
option from the list.
- Forwarding Exclusions - To prevent the system from forwarding messages based
on the spam level of the message, select the appropriate option from the list.
- Require SMTP Authentication - Select this option to require SMTP authentication
when sending email. Note: If this option is enabled, users must provide an email
address and password to send email from their account. SmarterMail supports cram-md5
and login authentication methods.
- Enable once per day per sender auto-responder restriction
- Select this option to limit how frequently an auto-responder is sent.
- Disable greylisting - Select this option to disable greylisting.
- Enable users to opt out of LDAP listings - Select this option to allow users
to remove themselves from the Global Address List.
- Enable domains to override mailing list message size - Select this option to allow domain administrators to specify the maximum size for mailing list messages.
Features
Use this tab to enable or disable the following features:
- Enable Active Directory integration - Select this option to enable active
directory authentication.
- Enable calendar - Select this option to allow users to use the calendar feature.
- Enable catch-alls - Select this option to allow users to use catch-all email
addresses.
- Emable contacts - Select this option to allow users to use the contacts feature.
- Enable content filtering - Select this option to allow users to use content
filtering.
- Enable control of service access - Select this option to give users access
to POP, IMAP, SMTP and webmail services.
- Enable domain aliases - Select this option to allow domain administrator
to create domain aliases.
- Enable domain reports - Select this option to provide additional reports
for domain administrators.
- Enable file storage - Select this option to allow users to use the file storage
feature.
- Enable email reports - Select this option to provide the ability to email
reports.
- Enable IMAP retrieval - Select this option to allow users to download IMAP
email from third-party mail servers.
- Enable mail signing - Select this option to enable email verification via
mail signing.
- Enable mailing lists Select this option to allow domain administrators to
create and use mailing lists to send mass emails.
- Enable notes - Select this option to allow users to use the notes feature.
- Enable POP retrieval - Select this option to allow users to download POP
email from third-party mail servers.
- Enable spam filtering - Select this option to allow domain administrators
to override the spam filtering settings.
- Enable SyncML - Select this option to allow users to sync SmarterMail with
Outlook, Thunderbird and most smartphones using SyncML.
- Enable tasks - Select this option to allow users to use the tasks feature.
- Enable user reports - Select this option to provide reports for users.
Limits
Use this tab to specify the following limits:
- Disk Space - The maximum number of megabytes allocated for the domain. By
default, the domain is allocated 500 MB of disk space. Note: When this limit is reached,
SmarterMail will send a warning to the domain administrator and mailboxes on the
domain will not be able to receive new mail.
- Domain Aliases - The maximum number of domain aliases allowed for the domain.
By default, domains are limited to two aliases.
- Users - The maximum number of mailboxes allowed for the domain. By default,
domains are limited to 100 users. Note: If your SmarterMail license limits the number
of mailboxes allowed on the domain, this setting will be overridden.
- User Aliases - The maximum number of alias email accounts (forwarded to a
true email account) allowed for the domain. By default, domains are limited to 1,000
user aliases.
- Mailing Lists - The maximum number of mailing lists allowed for the domain.
By default, this setting is unlimited.
- Mailing List Max Message Size - The maximum size message that can be sent to a mailing list. By default, the maximum message size is unlimited.
- POP Retrieval Accounts - The maximum number of POP email accounts a user
can set up in SmarterMail. By default, users can receive download messages for 10
POP email accounts.
- IMAP Retrieval Accounts - The maximum number of IMAP email accounts a user
can set up in SmarterMail. By default, users can receive download messages for 10
IMAP email accounts.
- Max Message Size - The maximum size email a user can send. By default, the
max message size is 10,000 KB. Note: This number includes text, HTML, images, and
attachments.
- Recipients per Message - The maximum number of recipients a message can have.
By default, users can send messages to 200 email addresses.
Sharing
This tab is only available in SmarterMail Enterprise edition.
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Use this tab to enable sharing of the following collaboration features:
- Enable Global Address List - Select this option to allow users on a domain
to see all user profiles on the domain and participate in LDAP queries against the
domain.
- Enable shared calendars - Select this option to allow calendars to be shared
with other users on the domain.
- Enable shared contacts - Select this option to allow contact lists to be
shared with other users on the domain.
- Enable shared folders - Select this option to allow email folders to be shared
with other users on the domain.
- Enable shared notes - Select this option to allow notes to be shared with
other users on the domain.
- Enable shared tasks - Select this option to allow task lists to be shared
with other users on the domain.
Priority
Use this tab to prioritize the remote delivery of certain messages. All messages
default to a priority of 5 with a range of 1 to 10. Messages assigned a priority
of 10 will have the highest priority and will be delivered first, while messages
assigned a priority of 1 will have the lowest priority and will be delivered last.
The use of message delivery priorities also gives system administrators the ability
to create automated actions based upon that priority. A common use would be to set
up a separate specific outbound gateway to handle all mailing lists to avoid potential
blacklisting of the primary IP and to efficiently deliver all messages. The system
administrator could then assign all mailing lists a priority of 1, and would set
up a gateway to handle only messages with a priority range of 1 to 1.
- Standard Messages- The priority level for messages that don't have another
priority affecting it.
- Enabled - Check this box to enable priority settings for standard messages.
- Mailing Lists - The priority level for mailing list messages.
- Enabled - Check this box to enable priority settings for mailing list messages.
- Priority When Over Size - The priority level for messages that exceed the
message size threshold.
- Enabled - Check this box to enable priority settings for messages that exceed
the message size threshold.
- Message Size Threshold - The maximum size a message can be without triggering
the Priority When Over Size rule..
- Auto-responders - The priority level for auto-responder messages.
- Enabled - Check this box to enable priority settings for auto-responders.
- Bounces - The priority level for non-delivery receipts.
- Enabled - Check this box to enable priority settings for bounced messages.
- Email Reports - The priority level for email reports.
- Enabled - Check this box to enable priority settings for email reports.
- Event Emails - The priority level for messages reminding users of upcoming
events.
- Enabled - Check this box to enable priority settings for event emails.
- Priority After Attempt 1 - The priority level for messages that were not
successfully sent after the specified number of tries.
- Enabled - Check this box to enable priority settings for subsequent delivery
attempts.
- Attempt 1 Threshold - The number of retry attempts the system should make
before the priority set in Priority After Attempt 1 is assigned to the message.
- Priority After Attempt 2 - The priority level for messages that were not
successfully after the specified number of tries.
- Enabled - Check this box to enable priority settings for subsequent delivery
attempts.
- Attempt 2 Threshold - The number of retry attempts the system should make
before the priority set in Priority After Attempt 2 is assigned to the message.
Throttling
Throttling allows system administrators to limit the number of messages per hour
and/or the amount of bandwidth used per hour to send messages. If the throttling
action is set to reject, SmarterMail will bounce the message during the SMTP session. If the throttling action is set to delay, SmarterMail will allow the message into the spool and trickle delivery.
Use this tab to edit the following throttling settings:
- Outgoing Messages per Hour - The number of messages sent by the domain per
hour. By default, the number of outgoing messages is 5,000.
- Message Throttling Action - The action SmarterMail should take when the message throttling threshold is reached.
- Outgoing Bandwidth per Hour - The total number of MBs sent by the domain
per hour. By default, the outgoing bandwidth is 100.
- Bandwidth Throttling Action - The action SmarterMail should take when the bandwidth throttling threshold is reached.
- Bounces Received per Hour - The number of non-delivery receipts a domain
can receive per hour. By default, a domain can receive 1,000 bounces per hour.
- Bounces Throttling Action - The action SmarterMail should take when the bounces throttling threshold is reached.
Event Restrictions
Use this tab to enable the following event types and categories:
Alias
- Enable Alias Added event - Select this option to enable the Alias Added event
type.
- Enable Alias Deleted event - Select this option to enable the Alias Deleted
event type.
Collaboration
- Enable Calendar Reminder Occured event - Select this option to enable the
Calendar Reminder event type.
- Enable Task Reminder Occured event - Select this option to enable the Task
Reminder event type.
Email
- Enable Message Received event - Select this option to enable the Message
Received event type.
- Enable Message Sent event - Select this option to enable the Message Sent
event type.
Mailing List
- Enable Mailing List Added event - Select this option to enable the Mailing
List Added event type.
- Enable Mailing List Deleted event - Select this option to enable the Mailing
List Deleted event type.
- Enable Message Sent to Mailing List event - Select this option to enable
the Message Sent to Mailing List event type.
- Enable Mailing List Bounce Removal event - Select this option to enable
the Mailing List Bounce Removal event type.
- Enable Mailing List Subscribe event - Select this option to enable
the Mailing List Subscribe event type.
- Enable Mailing List Unsubscribe event - Select this option to enable
the Mailing List Unsubscribe event type.
Throttling
- Enable User Throttled event - Select this option to enable the User Throttled
event type.
- Enable Domain Throttled event - Select this option to enable the Domain Throttled
event type.
User
- Enable User Added Eevent - Select this option to enable the User Added event
type.
- Enable User Deleted event - Select this option to enable the User Deleted
event type.
- Enable User Disk Space Used event - Select this option to enable the User
Disk Space event type.