SmarterMail 8.x Help
This documentation is for a product that is no longer supported by SmarterTools.

ActiveSync Mailboxes

System administrators will use this section to enable and disable the Microsoft Exchange ActiveSync add-on for mailboxes. Note: Before you can configure a mailbox to sync using the ActiveSync technology, you must activate the ActiveSync add-on. For more information, please refer to the KB article How To - Activate Microsoft Exchange ActiveSync.

To access this section, click the settings icon and click ActiveSync Mailboxes in the navigation pane. A list of accounts for which the Exchange ActiveSync add-on is enabled will load in the content pane.

In general, the following columns are available:

  • Checkbox - Use these boxes to select multiple mailboxes. Mailboxes must be selected before choosing an action from the actions toolbar.
  • Email Address - The email address of the SmarterMail user.

The following options are available from the actions toolbar:

  • Add - Adds Exchange ActiveSync to a mailbox on the domain.
  • Delete - Removes Exchange ActiveSync from the selected mailbox.
  • Search - Searches for a specific mailbox with Exchange ActiveSync enabled.