SmarterMail 8.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Creating New Events

To add a new event, click the events icon and click All Events in the left tree view. Then click New in the content pane toolbar. The new event settings will load in the content pane.

Saving Event Details

When you add a new event, event details are divided into two sections: options and actions.


Use this section to specify the following event options:

  • Name - The name of the event.
  • Event Group - The folder in which to store/associate your event subscriptions
  • Event Category - The feature to which the event pertains (collaboration, email, security, etc.)
  • Event Type - The event that triggers the action.

Depending on the event category and type selected, different event action criteria will be available. For more information on the various event action criterions, see the corresponding event category page of the online help.


Use this section to specify the following event actions:

  • Action - The actions that occur when an event is triggered (or how the system notifies you).
  • Maximum Frequency - To specify how frequently the action is performed, select the appropriate option from the list.
  • Notification Profile - To specify which notification profile to use, select the appropriate option from the list.
  • From Address - The email address the system uses to send the event notification

Subject, Short Body, and Body will all be populated by the system using the variables listed. Additional fields may be available depending on the event category chosen.

Click the Save button in the actions popup window and then click Save in the content pane toolbar to save that event.