SmarterMail 8.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Trusted Senders

This setting allows users to list specific email addresses (such as or domains (such as that will be exempted from spam filtering. Email addresses or domain names can be added to your list of trusted senders. This can prevent mail from friends, business associates, and mailing lists from being blocked and lets the system know that these messages come from a trusted source. Note: The email address for messages that you unmark as spam are automatically included on your trusted senders list.

To view your trusted senders list, click the settings icon. Then expand the My Settings folder and click Trusted Senders in the navigation pane. A list of trusted senders will load in the content pane and the following options will be available in the content pane toolbar:

  • New - Creates a new trusted sender.
  • Edit - Edits an existing trusted sender.
  • Delete - Permanently deletes the selected trusted sender(s).