Community Knowledge Base

Version Info

This feature is only available in SmarterStats Enterprise.

System administrators can use this page to get an overview of the version of remote service running on all Web servers. If a red "Failed" line appears, that means that the service is not installed on the server or there is a communication error with the service. In addition, having multiple versions of the remote service can lead to issues and cause inconsistencies across a network.

To access this section, click the Settings icon. Then expand the Servers folder and click Version Info in the navigation pane. The version info will load in the content pane and the following columns will be available:

  • Server Name - The name of the server as it appears in the Web interface.
  • Server ID - The ID of the server as it appears in the Web interface.
  • Version - The version of Remote Service that is running on that particular server. Note: In order for SmarterStats to function properly, all of the version numbers should match with the version that shows up in Help -> About SmarterStats.
  • Build Date - The date that service was originally built.