SmarterStats 3.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Upgrade Instructions

To upgrade an older version of SmarterStats to the most recent 3.x release, perform the instructions below.

Please note that if you are upgrading from a version previous to 3.0, and you are not running under the Free Edition, you will need to upgrade your license key first.

Enterprise Edition Users

Users of Enterprise Edition that have installed the remote service on machines other than the web interface server should update the remote service first before updating the main SmarterStats server.

From a previous 3.x release

For example, if you are upgrading from SmarterStats 3.0 to SmarterStats 3.1.

  • Backup your SmarterStats installation and data
  • Download and run the installer for the updated version (download here)
  • When asked where to install the product, install into the same location as it was installed before (by default C:\Program Files\SmarterTools\SmarterStats)
  • All configuration data and email will be preserved

From a release before 3.0

For example, if you are upgrading from SmarterStats 2.x to SmarterStats 3.x.

  • Backup your SmarterStats installation and data
  • Ensure you have a valid license key for SmarterStats 3.x
  • Uninstall your current version of SmarterStats. All configuration data and email will be preserved.
  • Download and run the installer for the updated version (download here)
  • When asked where to install the product, install into the same location as it was installed before (by default C:\Program Files\SmarterTools\SmarterStats)
  • If you are not running the Free Edition, log into SmarterStats as the system admin (site ID = "admin"), go to Help -> Activate Product and reactivate with your license key.