SmarterStats 3.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Moving a Site to Another Server

This feature is available in Enterprise Edition only

SmarterStats has a move wizard built in to its infrastructure. Therefore, SmarterStats can handle moving all files associated with the statistics for a particular site from one server to another. This is just one more feature that makes SmarterStats Enterprise Edition exceptionally appealing to System Administrators. To move a site, do the following:

  1. Login to SmarterStats using your Admin SiteID, Username and Password.
  2. In the Manage Sites page, find the site that you wish to move.
  3. Click on the "action" menu that shows up to the right of the site and choose Move Site
  4. Choose the destination server and the new locations of logs and SmarterLog files
  5. Click the "start move" button to confirm that you want to move all of its Smarter Log files to the destination server.

Note: Moving a site's statistics will make the statistics for that site become unavailable until the process is complete.

How-To: Manually Move a Site

Due to your Network settings, "Move Site" may not be available or may error. If this is the case, follow the instructions below to move the site manually. If errors persist, contact your Network Administrator.

  1. Login as Administrator on the Web Interface
  2. Find the site you want to move in Manage Sites
  3. Click the "actions" menu next to the site, then the "Site Info" link. Note which server the site is on. Click on the "next" button twice and note the path (location) to the SmarterLog files. Then cancel the wizard.
  4. Login to that server to check to see that there are/were SmarterLogs created for that site.
  5. If there are, copy that folder (note: the name of the folder containing that site's SmarterLogs will be same as the site ID).
  6. Login to the server the site is moving to. Paste the SmarterLog folder you copied in Step 5 to the same location on the new server.
  7. Go back to the "Site Info" page in SmarterStats again.
  8. Click on the button "show server list." Select the correct "Server" from the drop down list associated with that site.
  9. IMPORTANT: you must make sure to change the "Log File Location" for the domain to conform to the location on the new server by clicking on the button "next" three times, and entering the new location for the SmarterLogs.
  10. Click "save". The site should now be moved.