Community Knowledge Base

Service Settings

Service Settings allows System Administrators to change variables that can affect how the statistics are processed by SmarterStats Enterprise Edition . Variables are changed by inputting the new values in the top row, which can then be rolled out to all services by hitting the "apply to all" button, or individual services can be changed per server by changing that server's individual value. Once any values are changed, hit the "save" button to make the changes take effect. Settings that can have positive and negative effects are noted.

  • Session Timeout - The minutes between when one session counts as a separate session, or the time of inactivity between website hits before one session becomes another.
  • Max Sessions Per Site - The number of concurrent sessions tracked when the server is importing log files. This setting should not be changed.
  • Reader Time Slice - The time dedicated to importing a single site's logs before moving on to the next site, in minutes. The optimum setting is between 5 and 45.
  • Reader Threads - The number of concurrent sites to import. The higher this number the more RAM and CPU cycles are necessary. The optimum setting is 1.
  • Base Priority - The thread priority of imports. This setting should stay at "Normal" or below. Increasing the priority increases the amount of CPU required.
  • Rows Before Sleep - The number of rows in a log file processed before the Worker Sleep Time. The lower the number, the less CPU required, but the slower the import.
  • Row Sleep Time - The number of milliseconds the service sleeps between processing rows in log files. Optimum setting is between 0 and 3. The higher the number the slower the import and less CPU required. If you want to import logs very quickly and CPU usage is not a problem, set this to 0.
  • Debug Level - The level of detail kept in the service log file. This should remain at 10 unless instructed to change it by a SmarterTools representative.