SmarterStats 4.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Getting Started

This help topic will help you understand how to get SmarterStats up and running, and explains the best practice for installing SmarterStats for the first time.

Installing SmarterStats

SmarterStats comes as a single installation file that contains everything necessary to run the product. The SmarterStats installer can be downloaded from The free version and the licensed version of SmarterStats are both contained within this installation file, so it will not be necessary to download or install the file again if you purchase a license after trying the free version.

Note: If you are using Enterprise Edition and installing the product on a remote server, use the service MSI installer package instead of the standard installer.

Note: Users of Windows 2003 Advanced Server may need to install SmarterStats from Add/Remove Programs in the control panel in order for file permissions to be properly set.


Run the installer, and choose a location to install the files.

Setup IIS (optional)

SmarterStats comes equipped with a web server that allows those that do not have IIS to use the product. SmarterTools recommends using IIS if you have it, however, as it is more capable than the included web server. If your computer is equiped with IIS 5.0 or later, follow the instructions in the topic Running as an IIS Site.


If you have IIS 5.0 or later, convert the web interface to run under IIS.

Login as the Administrator

NOTE: The shortcut placed on your desktop when you install the software will automatically log you in as the system administrator, but only until you change the URL of the interface or the system administrator login. After that, you will need to update the shortcut.

All administration of SmarterStats is performed through the web interface. There are three different levels of user that determine what can be seen when using the web interface:

  • System Administrator - This account lets you manage all facets of SmarterStats
  • Site Administrator - Every site added to SmarterStats needs to have a site administrator that is in charge of the site. This offloads the responsibility of managing users and site-specific settings from the System Administrator.
  • User - This level of access is for people who are logging in to view their statistics.

Use your browser to navigate to If you have converted SmarterStats to run with IIS, browse to the URL you chose when adding the IIS web site.


Use "admin" for the site ID field, "admin" for the username, and "admin" for the password field (without the quotes). If you have changed the system administrator's username or password, you should use those values instead.


Follow the steps of the Setup Wizard to configure SmarterStats and add your first site.

Activate SmarterStats (licensed users)

If you have obtained a license key from SmarterTools, please refer to the help topic Activating SmarterStats for more information on this process.


Activate SmarterStats if you have a license key.

Add Additional Sites to SmarterStats

Detailed instructions for adding a site can be found in the topic Adding a Site.


From the Manage area, choose New Site.


Add a site to SmarterStats following the instructions .