SmarterStats 4.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Performing a Full Uninstall

Note: Following these steps is not necessary to upgrade an existing installation.

The steps below can be taken to completely delete all SmarterStats related files and data from a system.

  1. Uninstall SmarterStats through Control Panel->Add/Remove Programs
  2. Delete the install folder which is at "c:\Program Files\SmarterTools\SmarterStats" by default
  3. Delete any SmarterLogs folders. Each site can have it's own SmarterLogs directory which is set in the sites settings. By default, all sites use "c:\SmarterLogs" for their SmarterLogs directory.

Note: Remote SmarterStats services are cleaned in the same way.