SmarterTrack 12.x Help

News Trend Reports

To access news reports, click the reports icon. Then expand the Trend Reports and News Reports folders. The following news reports are available. Note: For information on the options available for each report listed, see the Reports Overiew.

  • News Contribution Trend - Shows the number of news items created, edited, reviewed, flagged, or deleted over time.
  • News Popularity Trend - Shows the most viewed news items by hits and visitors over time.

Depending on the report selected, the following report items are available:

  • News Added - The number of news items added to the system.
  • News Deleted - The number of news items deleted from the system.
  • News Edited - The number of news items edited in the system.
  • News Flagged - The number of news items flagged for review in the system.
  • News Reviewed - The number of distinct news items reviewed by agents.
  • Hits - The number of times a particular news items was viewed.
  • Visitors - The number of unique portal visitors that viewed a particular news item.