SmarterTrack 6.x Help

Creating New Events

To add a new user-level event, click the events icon. Then expand My Events and click New in the content pane toolbar.

To add a new system-level event, click the events icon. Then expand My Events and click New in the content pane toolbar. Notes: Only system administrators can add system-level events.

This will open a new event window with the following fields:

  • Name - The name of the event.
  • Category - The feature to which the event pertains (Tickets, survey, Who's On, etc.)
  • Type - The event that triggers the action.
  • Group - The folder in which the event is saved.

After completing the fields in the new event window, the following tabs will load in the content pane:

Options

Use this tab to edit the following settings:

  • Name - The name of the event.
  • Event Group - The folder in which the event is saved.
  • Event Type - The event that triggers the action.

Depending on the event category and type selected, different event action criteria will be available. For more information on the various event action criterions, see the corresponding event category page of the online help.

Actions

If the actions tab is blank, click Add Action to edit the following settings:

  • Action - The action that occurs when an event is triggered.
  • Maximum Frequency - To specify how frequently the action is performed, select the appropriate option from the list.

Other options may be available depending on the event category chosen.