SmarterTrack 6.x Help

Business Hours

System administrators will use this section to specify the organization's business hours and holidays.

To access this section, click the settings icon. Then expand the System Settings and Setup folders and click Business Hours from the navigation pane. The business hour settings will load in the content pane and the following tabs will be available:

Business Days

Use this tab to specify the days and times the organization operates. To edit a day, select the desired day and click Edit in the content pane toolbar.

Holidays

Use this tab to specify company holidays. To add a holiday, click Add Holiday in the content pane toolbar. Note: Live chat will automatically be disabled (offline) on holidays.