SmarterTrack 6.x Help

Email Settings

System administrators will use this section to specify how SmarterTrack sends messages from the system and handles error notifications.

To access this section, click the settings icon. Then expand the System Settings and Setup folders and click Email Settings> in the navigation pane. The email settings will load in the content pane and the following tabs will be available:

Options

Use this tab to edit the following setting:

  • Delivery Delay - To specify the number of seconds automated messages from the system are delayed, type the appropriate number in this field. By default, the delivery delay is 10 seconds.
  • Addresses to Exclude - To exclude addresses from automatic emails, type the email addresses in this field.

Error Notifications

Use this tab to specify the following error notification settings:

  • Reporting Level - To specify how error notifications are recorded, select the appropriate option from the list.
  • Email Address - The email address from which error notifications are sent.
  • SMTP Server - The outgoing SMTP server name.
  • SMTP Server Port - The port used to connect to the SMTP Server. By default, the SMTP Server port is 25.
  • Enable secure sockets layer (SSL) - Check this box if the connection to the SMTP server must be SSL.
  • Enable SMTP authentication - Check this box if SMTP authentication is required to send mail from this email address.
  • Auth Username -The identifier used to authenticate with the SMTP server.
  • New Password - The corresponding password used to authenticate with the SMTP server.
  • Confirm Password - Retype the corresponding password used to authenticate with the SMTP server.

To test the SMTP connection, click Test SMTP in the content pane toolbar. If the settings are invalid, the test will return an error message and the SMTP settings will need to be adjusted.