SmarterTrack 9.x Help
This documentation is for a product that is no longer supported by SmarterTools.

Log Settings

SmarterTrack creates log files containing information about license activations, SMTP connections, POP connections and errors on a daily basis. The Log Settings section gives administrators the ability to view and manage these log files.

To access this section, click the settings icon. Then expand System Settings then expand Setup and click Log Settings in the navigation pane. The log settings will load in the content pane and the following tabs will be available:

Options

Use this tab to edit the following settings:

  • Delete Log Files After - The number of days after which the log files are deleted. Deleting log files on a regular basis will minimize the amount of disk space that SmarterTrack uses. By default, log files are deleted after 14 days.
    • Enabled - Checking this box will delete log files after the specified number of days. By default, this setting is enabled.
  • Enable short query logging - Checking this box will allow SmarterTrack to keep a short log of every query executed. This setting is useful for identifying database-related issues. Note: Because of the performance impact of enabling this setting, SmarterTools recommends enabling it only when requested by SmarterTools support.
  • Enable full query logging - Checking this box will allow SmarterTrack to keep a very detailed log of every query executed. This setting is useful for identifying database-related issues. Note: Because of the performance impact of enabling this setting, SmarterTools recommends enabling it only when requested by SmarterTools support.
  • Enable lock tracing - Checking this box will allow SmarterTrack to keep a detailed log about objects being cached in server memory. Note: Because of the performance impact of enabling this setting, SmarterTools recommends enabling it only when requested by SmarterTools support.
  • Enable cache tracing - Checking this box will track all system level locks to identify points of conflict in the software. Note: Because of the performance impact of enabling this setting, SmarterTools recommends enabling it only when requested by SmarterTools support.

View

Use this tab to view or delete log files. The following columns are available:

  • Checkbox - Use these boxes to select multiple log files. Log files must be selected before choosing an action from the toolbar.
  • File Name - The name of the log file.
  • Date - The date the log file was created.
  • Size - The size of the log file.

To view a specific log file, simply double-click the file and it will load in a pop-up window. To delete a log file, select the log file(s) to delete and click the Delete button in the content pane toolbar. A number will appear on the View tab that displays the total number of log files that are available to view.