Community Knowledge Base

View Logs

System administrators can easily access the log files generated by SmarterStats to view errors and processing information. To access these logs, click the Settings icon. Then click View Logs in the navigation pane. The following options will be available in the content pane:

  • Server - The server from which the log files are collected.
  • Type - The type of logs you would like to view (general, email reports, exceptions, service communications)
  • Date - The date you want to view log files from.
  • Search String - The word or phrase for which to search.

To view the logs, click Search in the content pane toolbar. To download the logs as a .zip file, click Download in the content pane toolbar.