News Reports

To access news reports, click the reports icon. Then expand the Summary Reports and News Reports folders. The following news reports are available:

• Contribution - Shows the number of news items an agent has created, edited, reviewed, flagged, or deleted during a set time period.
• Popularity - Shows the most viewed news items by hits and visitors during a set time period. This report is useful for detecting which news items are popular.

Depending on the report selected, the following report items are available:

• Agent - The specific agent.
• News Date - The time frame during which the event occurs.
• News Added - The number of news items added to the system.
• News Deleted - The number of news items deleted from the system.
• News Edited - The number of news items edited in the system.
• News Flagged - The number of news items flagged for review in the system.
• News Reviewed - The number of distinct news items reviewed by agents.
• Average News Items Viewed - The average number of news items a portal visitor viewed after conducting a search.
• News Date - The date the news item was published.
• Spider Visits - The number of unique search engine spiders that crawled a particular news item.
• Subject - The title of the news item.
• Total Visits - The total number of portal visitors that viewed a particular news item.
• User Visits - The number of unique portal visitors that viewed a particular news item.