Community Knowledge Base


These settings are not available to those using the Hosted SmarterTrack Helpdesk.

To access licensing information for SmarterTrack, log into the management interface with an administrator account. Select Settings from the Navigator, then click on Licensing. The edition, status, upgrade protection expiration date and license level information will load in the content pane.

The following options are available from the content pane toolbar:

  • Activate - Activates a new SmarterTrack license key.
  • Reactivate - Reactivates a SmarterTrack license key.
  • Purchase - Allows the administrator to purchase a new license key.